digital channels

Boomers Want a Seamless and Integrated Healthcare Experience, Minus AI

Boomers Want a Seamless and Integrated Healthcare Experience, Minus AI
Boomers Want a Seamless and Integrated Healthcare Experience, Minus AI
October 02, 2023  |  Healthcare

Navigating a friction-filled healthcare system, not to mention the complexities of insurance coverage, can often be overwhelming, particularly for baby boomers and seniors who typically...

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There’s a Massive Urban-Rural Divide in Digital Healthcare — and It’s Growing
There’s a Massive Urban-Rural Divide in Digital Healthcare — and It’s Growing
May 23, 2023  |  Connected Economy

On Jan. 27, the Federal Communications Commission published a report and order expanding access to digital healthcare tools in rural America. The report acknowledged that...

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How US Consumers Lived Their Best Digital Lives in 2022
How US Consumers Lived Their Best Digital Lives in 2022
December 29, 2022  |  Connected Economy

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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In Digital Banking Age, Personal Touch Still Matters
In Digital Banking Age, Personal Touch Still Matters
October 07, 2016  |  Digital Banking

Is the branch relationship, with its face-to-face meetings, handshakes and deep knowledge of the small banking customer, dead? Not according to Urban FT EVP Glen Fossella,...

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Are Banks’ Digital Challenges Unmet In The UK?
Are Banks’ Digital Challenges Unmet In The UK?
November 26, 2015  |  International

Challenges remain in the United Kingdom when it comes to using digital channels to drive both customer sales and customer acquisitions, a recent study found....

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