digital channels

Boomers Want a Seamless and Integrated Healthcare Experience, Minus AI
Boomers Want a Seamless and Integrated Healthcare Experience, Minus AI
October 02, 2023  |  Healthcare

Navigating a friction-filled healthcare system, not to mention the complexities of insurance coverage, can often be overwhelming, particularly for baby boomers and seniors who typically...

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There’s a Massive Urban-Rural Divide in Digital Healthcare — and It’s Growing
There’s a Massive Urban-Rural Divide in Digital Healthcare — and It’s Growing
May 23, 2023  |  Connected Economy

On Jan. 27, the Federal Communications Commission published a report and order expanding access to digital healthcare tools in rural America. The report acknowledged that...

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Nearly 4 in 5 Consumers Screen Dating App Matches on Social Media
Nearly 4 in 5 Consumers Screen Dating App Matches on Social Media
April 21, 2023  |  Connected Economy

Bumble. Tinder. Hinge. MeetMe. Grindr. Plenty of Fish. Every month, 73 million consumers across the United States log in to dating apps like these to...

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How US Consumers Lived Their Best Digital Lives in 2022
How US Consumers Lived Their Best Digital Lives in 2022
December 29, 2022  |  Connected Economy

2022 marked many consumers’ triumphant return to the physical world after two years of pandemic-related restrictions — but even after options have opened up, their...

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Trusted Virtual Brands Boost All-Hours Spending for Restaurants
Trusted Virtual Brands Boost All-Hours Spending for Restaurants
June 08, 2022  |  Restaurant innovation

In the past few years, what it means to be a restaurant has changed. The word may conjure up images of leather-covered menus and white...

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The Retail Complexities Of Wooing Bridge Millennials
The Retail Complexities Of Wooing Bridge Millennials
October 05, 2018  |  Retail

The last few years have been tough on J.Crew. Sales have slipped consistently, and only showed slight signs of improvement last quarter, mostly driven by...

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In Digital Banking Age, Personal Touch Still Matters
In Digital Banking Age, Personal Touch Still Matters
October 07, 2016  |  Digital Banking

Is the branch relationship, with its face-to-face meetings, handshakes and deep knowledge of the small banking customer, dead? Not according to Urban FT EVP Glen Fossella,...

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Are Banks’ Digital Challenges Unmet In The UK?
Are Banks’ Digital Challenges Unmet In The UK?
November 26, 2015  |  International

Challenges remain in the United Kingdom when it comes to using digital channels to drive both customer sales and customer acquisitions, a recent study found....

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