Companies looking to save substantial amounts of income and boost their images have a simple way to achieve this, though it may not be obvious:...
Maintaining quality customer data is essential for businesses to deliver targeted products to the right customers or develop marketing strategies aimed at the specific consumer...
Many companies are willing to admit that they have a problem when it comes maintaining their customer databases. One study found that 50% of businesses...
Maintaining consumers’ correct address information is vital to entities such as retailers and banks. Up-to-date customer addresses can unlock a wealth of valuable data for...
Eighty-four percent of consumers say they would abandon a merchant after just one failed delivery attempt. In The Digital Consumer Onboarding Tracker, Sunil Sharma, chief...
eCommerce giant Amazon was onto something when it patented one-click ordering 21 years ago. The innovation allows customers to automatically place orders, then have merchandise...
Clunky address verification measures can cause consumers to abandon their carts — or worse yet, not receive their orders — costing retailers business, says Preethy...
Onboarding customers and easing checkout processes are key issues for eCommerce companies. Not getting this right can cost online merchants as much as $4 trillion...
Many banks, utility companies and government agencies have been leveraging two-factor authentication (2FA) for several years. This process requires consumers to provide not only their...