Data hygiene is a term straight outta the early aughts that’s become as relevant (again) as the 1990s QR code in the post-pandemic economy of...
Companies looking to save substantial amounts of income and boost their images have a simple way to achieve this, though it may not be obvious:...
Maintaining quality customer data is essential for businesses to deliver targeted products to the right customers or develop marketing strategies aimed at the specific consumer...
Many companies are willing to admit that they have a problem when it comes maintaining their customer databases. One study found that 50% of businesses...
Atlanta-based NCR Corp. has today acquired Terafina, which offers technology for customer account opening and onboarding across digital, branch and call center channels. “Terafina expands...
Credit unions (CUs) have lots of data on their members but not always the access to the right digital tools to glean the insights needed...
Starbucks has a winning recipe when it comes to taking care of its customers. The Seattle-based coffee giant’s loyalty program has 19 million active members...
Quick-service restaurants (QSRs) are overlooking a key piece of the data-gathering process that could enrich customer loyalty: onboarding. In this month’s Order-To-Eat Tracker, Jonathan Muhtar,...
More consumers are turning to digital methods to pay friends and retailers during the global health crisis. Shoppers are looking to avoid exchanging cash and...