Digital Ordering

Report: AI Helps Chipotle Stop Account Takeover Fraud Without Tipping Off The Fraudsters
Report: AI Helps Chipotle Stop Account Takeover Fraud Without Tipping Off The Fraudsters
June 22, 2021  |  Mobile Order Ahead

Fraud is endemic across a vast range of industries, but few suffer as acutely as the restaurant industry and the associated field of mobile order-ahead....

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Deep Dive: How Drive-Thrus Became The Lifeline Of The QSR Space
Deep Dive: How Drive-Thrus Became The Lifeline Of The QSR Space
June 04, 2021  |  Restaurant innovation

Drive-thrus were the restaurant industry’s saving grace in 2020 as many dining establishments struggled to stay afloat, providing consumers with a safe and easy way to...

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Portillo’s On The Importance Of Creating Smooth Drive-Thru, Mobile Ordering Experiences
Portillo’s On The Importance Of Creating Smooth Drive-Thru, Mobile Ordering Experiences
June 03, 2021  |  Restaurant innovation

Americans have long been fans of remote food ordering and pickup options, with the most recent data revealing that they spend an average of $1,200...

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Report: Geofencing, Data Analytics Take QSR Drive-Thrus To The Next Level
Report: Geofencing, Data Analytics Take QSR Drive-Thrus To The Next Level
June 02, 2021  |  Restaurant innovation

Nearly 75 percent of Americans have used a restaurant drive-thru since the start of the pandemic, up 43 percent from April 2020. Ninety percent of...

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Chuck E. Cheese Turns To Tech And Loyalty To Rekindle The Old Magic
Chuck E. Cheese Turns To Tech And Loyalty To Rekindle The Old Magic
May 31, 2021  |  Restaurant innovation

The past 15 months have been difficult for the entire restaurant industry, but few chains faced the level of hardship experienced by Chuck E. Cheese,...

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PYMNTS Study: 4 In 10 Restaurant Customers Concerned About Health
PYMNTS Study: 4 In 10 Restaurant Customers Concerned About Health
May 27, 2021  |  Restaurant innovation

As the restaurant industry begins to recover, many people, vaccinated and otherwise, are still dealing with concerns related to the pandemic — and those concerns...

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NEW DATA: Superconnected Consumers Spend 26 Pct More On Food Orders
NEW DATA: Superconnected Consumers Spend 26 Pct More On Food Orders
May 26, 2021  |  Restaurant innovation

Connected devices are key to driving spend in the increasingly digital-first — and sometimes digital-only — economy, and the restaurant industry is no exception. Restaurant customers have...

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Restaurant Platform Olo Sees Revenue Up 125 Pct YoY; Eyes On-Site Ordering
Restaurant Platform Olo Sees Revenue Up 125 Pct YoY; Eyes On-Site Ordering
May 11, 2021  |  Earnings

The past 14 months have supercharged the digital shift, and consumers have come to expect the seamless convenience of online ordering. Propelled by these shifting...

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Noodles & Company CFO: Omnichannel Innovation Key To Restaurant Recovery
Noodles & Company CFO: Omnichannel Innovation Key To Restaurant Recovery
May 07, 2021  |  Restaurant innovation

After over a year of struggle, restaurants’ dine-in businesses are finally coming back. Now, restaurant businesses that have seized on consumers’ lifestyle changes throughout the...

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