Digital Ordering

Oracle Unveils Mobile Ordering/Payments Tool
Oracle Unveils Mobile Ordering/Payments Tool
November 09, 2022  |  Mobile Order Ahead

As restaurants deal with a tough labor market, business software company Oracle has debuted a mobile order and pay tool designed to let eateries “serve...

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75% of Hooters’ Virtual Customers Have Never Visited Flagship Brand
75% of Hooters’ Virtual Customers Have Never Visited Flagship Brand
November 08, 2022  |  Restaurant innovation

For a restaurant like Hooters, renowned for its distinct in-store experience, the recent embrace of virtual brands has not only leveraged the chain’s existing equipment...

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Major Restaurant Brands Grapple With Reliance on Aggregators
Major Restaurant Brands Grapple With Reliance on Aggregators
November 02, 2022  |  Restaurant innovation

While the best-case scenario for restaurants might involve all of their sales coming through their own direct ordering channels, ongoing labor challenges often make it...

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Restaurants’ Apps and Sites Take a Bite Out of Aggregators
Restaurants’ Apps and Sites Take a Bite Out of Aggregators
October 26, 2022  |  Restaurant innovation

In the last decade — particularly during the pandemic’s peak — third-party food aggregators have dominated digital ordering and fulfillment in the restaurant space. The...

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Independent Restaurants Turn to Google to Drive Digital Sales
Independent Restaurants Turn to Google to Drive Digital Sales
October 18, 2022  |  Restaurant innovation

With online ordering transforming the restaurant industry, independents are struggling to catch up with the digital transformations many major brands have undergone. Consequently, tech providers...

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DoorDash Partners With Warriors as Aggregators Compete for Stadium Concessions
DoorDash Partners With Warriors as Aggregators Compete for Stadium Concessions
October 18, 2022  |  Aggregators

Restaurant aggregator DoorDash is bringing its technology into sporting arenas in a move to reach new customers and power a greater number of transactions. The...

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Generation Z Lags Behind Millennials in Digital Restaurant Ordering
Generation Z Lags Behind Millennials in Digital Restaurant Ordering
October 11, 2022  |  Mobile Order Ahead

Members of Generation Z may have grown up with technology, but new PYMNTS data finds it’s actually the previous generation that’s spearheading the restaurant industry’s...

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Aggregator Adoption Still Has a Long Way to Go
Aggregator Adoption Still Has a Long Way to Go
September 23, 2022  |  Aggregators

Consumers may be increasingly turning to third-party aggregators to get their food needs met, but these aggregators continue to struggle to gain share from other...

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Restaurants Still Struggle to Drive Digital Adoption
Restaurants Still Struggle to Drive Digital Adoption
September 23, 2022  |  Restaurant innovation

As economic challenges continue for restaurants and their customers alike, these businesses are finding that consumers’ ordering channel preferences can put additional pressure on their...

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