digital transformation

PYMNTS Intelligence: Bridging the Insurance Industry’s Digital Generation Gap
PYMNTS Intelligence: Bridging the Insurance Industry’s Digital Generation Gap
November 06, 2023  |  Insurance

The generation gap does not make headlines as much as it used to, but one way in which it has unquestionably widened in recent years...

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Digital Transformation Demands a Different Framework to Sense and Seize New Opportunities
Digital Transformation Demands a Different Framework to Sense and Seize New Opportunities
November 06, 2023  |  Connected Economy

Digital transformation has become a buzzword — a worthwhile concept that is difficult to put into practice. Broadly speaking, enterprises embedding different capabilities into their...

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Young Consumers’ Insurance Purchasing Mantra: ‘Digital Convenience With a Human Touch’
Young Consumers’ Insurance Purchasing Mantra: ‘Digital Convenience With a Human Touch’
November 03, 2023  |  Insurance

Generation Z and millennial consumers have a high level of digital expectations that transcend multiple sectors, including retail, banking and healthcare. These high digital demands...

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Burger King Owner Sees Drive-Thru as a Hold Back to Digital Transformation
Burger King Owner Sees Drive-Thru as a Hold Back to Digital Transformation
November 03, 2023  |  Retail

As Restaurant Brands International (RBI) looks to reach 100% digital sales, the drive-thru channel remains a sticking point.  The quick-service restaurant (QSR) giant, which owns Burger...

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Raising the Bar on Digital Experience for a New Generation of Policyholders
Raising the Bar on Digital Experience for a New Generation of Policyholders
November 03, 2023  |  Insurance

PYMNTS Intelligence interviews Ian Drysdale, CEO of insurance industry digital payments network One Inc, on how the industry is accepting the challenge of meeting Gen...

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Coinbase CEO Says Blockchain and Crypto Are Redefining Payments
Coinbase CEO Says Blockchain and Crypto Are Redefining Payments
November 02, 2023  |  Earnings

Coinbase, a leading cryptocurrency exchange, recently discussed the role of payments in the crypto industry and its plans for the future in the company’s earnings...

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Block Wants to Win With AI, Merchant Verticals and Banking 
Block Wants to Win With AI, Merchant Verticals and Banking 
November 02, 2023  |  Earnings

The return of Jack Dorsey to Square has been good news for its parent, Block. As PYMNTS reported, former Square CEO Alyssa Henry departed the company last month on Oct. 2,...

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Flexibility Helps Evolve B2B Relationships as Firms Tap Digital Innovations
Flexibility Helps Evolve B2B Relationships as Firms Tap Digital Innovations
November 02, 2023  |  Commercial Payments

In challenging times, commercial firms need to get creative about the way they do business. Luckily for business-to-business (B2B) players large and small, creativity often...

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Wendy’s Sees $1.8 Billion Full-Year Digital Opportunity Amid Loyalty Growth
Wendy’s Sees $1.8 Billion Full-Year Digital Opportunity Amid Loyalty Growth
November 02, 2023  |  Earnings

Wendy’s is tapping loyalty offers and late-night delivery hours to drive digital engagement and in turn to boost sales overall. The quick-service restaurant (QSR) giant,...

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