digital transformation

Why We Should Be Optimistic About the Future of AI
Why We Should Be Optimistic About the Future of AI
June 14, 2023  |  News

Does the hyper rapid rise of artificial intelligence (AI) signal the end of the world? Or the start of a new era?  Jason Verlen, senior vice president, product...

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Google and OpenAI Disagree on Government Oversight of AI
Google and OpenAI Disagree on Government Oversight of AI
June 13, 2023  |  artificial intelligence

Major players in the burgeoning generative AI sector, Google and OpenAI, have markedly different views about regulatory oversight of the world-changing technology. In widely published reports, Google...

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Synthesia Joins Unicorn Club Amid Flurry of AI Investments
Synthesia Joins Unicorn Club Amid Flurry of AI Investments
June 13, 2023  |  artificial intelligence

British generative AI firm Synthesia has become a “unicorn” after raising $90 million. The company announced the Series C funding on its LinkedIn page Tuesday (June 13), saying...

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Contact Centers Being Redefined by Generative AI
Contact Centers Being Redefined by Generative AI
June 13, 2023  |  artificial intelligence

While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...

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CEO Pichai Says Google Takes Cautious Approach to AI
CEO Pichai Says Google Takes Cautious Approach to AI
June 13, 2023  |  Artificial Intelligence

Google CEO Sundar Pichai said the artificial intelligence (AI) race is a marathon, not a sprint. “We’ve been cautious,” Pichai said in an interview with...

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A Tale of Two GPTs
A Tale of Two GPTs
June 13, 2023  |  artificial intelligence

Except perhaps for those who have been completely off the grid for the last year, pretty much everyone has heard about ChatGPT.  That’s the AI...

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Salesforce Launches AI Cloud to Transform Customer Relationship Management
Salesforce Launches AI Cloud to Transform Customer Relationship Management
June 12, 2023  |  artificial intelligence

Customer relationship management (CRM) software giant Salesforce has introduced AI Cloud, a suite of capabilities designed to deliver trusted, open, and real-time generative experiences across applications and...

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Google, Microsoft and OpenAI Limit AI Tools in Hong Kong
Google, Microsoft and OpenAI Limit AI Tools in Hong Kong
June 12, 2023  |  Big Tech

Big Tech in the United States is reportedly blocking Hong Kong residents from accessing artificial intelligence (AI) chatbots. Google, Microsoft and OpenAI have all placed...

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OpenAI’s Altman Sheds Skepticism About Global AI Coordination
OpenAI’s Altman Sheds Skepticism About Global AI Coordination
June 12, 2023  |  Artificial Intelligence

OpenAI’s CEO said he is more confident about a worldwide effort to regulate artificial intelligence (AI). Sam Altman has been on a global tour to...

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