digital transformation

PYMNTS Intelligence: Human Intelligence Is Insufficient to Fight Fraud
PYMNTS Intelligence: Human Intelligence Is Insufficient to Fight Fraud
October 13, 2022  |  Fraud Prevention

Fraud is ubiquitous for both businesses and consumers. Bad actors are constantly developing new techniques and technologies to steal hard-earned funds and data, often turning...

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AI Provides Context Needed to Help Banks Stop Financial Scams
AI Provides Context Needed to Help Banks Stop Financial Scams
October 13, 2022  |  Security & Fraud

In a recent conversation with Karen Webster, Featurespace Founder Dave Excell and MidFirst Bank Vice President and Director of Enterprise Fraud Candler Eve sounded the...

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BofA Virtual Assistant Erica Surpasses 1B Interactions
BofA Virtual Assistant Erica Surpasses 1B Interactions
October 12, 2022  |  artificial intelligence

Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. “Erica is the definition of...

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Retailers Try to Spiff up Metaverse Shopping Experience
Retailers Try to Spiff up Metaverse Shopping Experience
October 12, 2022  |  artificial intelligence

When people talk about the metaverse, they tend to think of a fully immersive reality entered through a video headset. But there’s another, technologically nearer...

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Qolo’s Approach to Fraud-Fighting Technology
Qolo’s Approach to Fraud-Fighting Technology
October 12, 2022  |  Fraud Prevention

In this month’s Digital Fraud Tracker®, Darren Beyer, chief product and strategy officer at Qolo, tells PYMNTS about the year’s most pressing fraud threats and...

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Wayfair Moves Entire Data Center Operations to Cloud
Wayfair Moves Entire Data Center Operations to Cloud
October 11, 2022  |  Retail

In a bid to boost flexibility and better manage demand surges, online home furnishing retailer Wayfair has migrated its entire data operations to the cloud. The retailer previously had...

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The Three Things That Make a Good Fast Food Drive-Thru Great
The Three Things That Make a Good Fast Food Drive-Thru Great
October 11, 2022  |  Restaurant innovation

As restaurants’ labor challenges continue, putting pressure on both table service and delivery businesses, many eateries are turning to drive-thrus to drive sales and boost...

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More than Three-Quarters of Acquiring Banks Use AI to Reduce Payment Fraud
More than Three-Quarters of Acquiring Banks Use AI to Reduce Payment Fraud
October 11, 2022  |  Fraud Prevention

Digital fraud is as old as the internet itself, and bad actors continuously develop new techniques while refining old ones. Fraudsters can deploy old-fashioned confidence...

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Keeping up With the Connected Joneses
Keeping up With the Connected Joneses
October 07, 2022  |  Connected Economy

Another day. Another dollar. Another item in your Amazon cart to avoid a trek to your local big box store. Another voice command to “Dim...

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