digital transformation

CM.com to Acquire AI Firm Building Blocks 
CM.com to Acquire AI Firm Building Blocks 
December 14, 2021  |  Acquisitions

The Dutch conversational commerce cloud software company CM.com has begun negotiations to acquire the consumer artificial intelligence (AI) firm Building Blocks.  CM announced the planned...

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Ford Launches Fresh Food Delivery Pilot for Needy Seniors
Ford Launches Fresh Food Delivery Pilot for Needy Seniors
December 14, 2021  |  Delivery

Ford is launching a complimentary fresh food delivery pilot in Southwest Detroit that uses self-driving shuttles to bring an estimated 10,000 pounds of provisions to...

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Voice Tech Leans on AI to Humanize Customer Service and Experience
Voice Tech Leans on AI to Humanize Customer Service and Experience
December 14, 2021  |  artificial intelligence

If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind...

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Minor League Team Debuts Baseball’s First Autonomous Retail Experience 
Minor League Team Debuts Baseball’s First Autonomous Retail Experience 
December 10, 2021  |  Retail

The Worcester Red Sox and Standard AI on Friday (Dec. 10) launched the first autonomous retail experience in professional baseball in the WooSox Market at...

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How B2B Payments Automation Can Help Real Estate Businesses Pay Vendors Quickly and Accurately
How B2B Payments Automation Can Help Real Estate Businesses Pay Vendors Quickly and Accurately
December 10, 2021  |  B2B Payments

Legacy real estate industry payments systems create delays and errors that strain relationships with vendors. In the Treasurer’s Guide To AR Payment Optimization, Anthony Nazzaro,...

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Eliminating ‘Biometric Bias’ Will Take Collective Effort From Banks, Retailers and Consumers
Eliminating ‘Biometric Bias’ Will Take Collective Effort From Banks, Retailers and Consumers
December 09, 2021  |  Biometrics

Picture, for a moment, the biometrics you might use every day — perhaps every time you unlock your phone. The thought of bias — exclusion...

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First National Bank of Omaha Leverages AI Platform to Scale Personal Loan Program
First National Bank of Omaha Leverages AI Platform to Scale Personal Loan Program
December 08, 2021  |  Personal Loans

First National Bank of Omaha (FNBO) has broadened its collaborative effort with artificial intelligence (AI) lending platform Upstart to expand access to its personal loan...

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Microsoft’s $16B Nuance Deal Under Review by EU
Microsoft’s $16B Nuance Deal Under Review by EU
December 07, 2021  |  Acquisitions

The EU’s antitrust authority will take a closer look at Microsoft’s plan to purchase the artificial intelligence (AI) and speech technology company Nuance Communications for...

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Walmart, Yahoo Beef up Social Commerce, AR Offerings for Holiday Shoppers
Walmart, Yahoo Beef up Social Commerce, AR Offerings for Holiday Shoppers
December 06, 2021  |  Retail

Walmart and Yahoo are continuing their holiday shopping-related partnership, leaning into new augmented reality (AR) and digital opportunities, Retail Dive reported Monday (Dec. 6). The...

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