digital transformation

Attentive Acquires Conversational B2C Text Messaging Firm Tone
Attentive Acquires Conversational B2C Text Messaging Firm Tone
June 09, 2021  |  Retail

Fresh on the heels of its $470 million March fundraise, text messaging startup Attentive announced on Wednesday (June 9) that it is acquiring Boston-based Tone,...

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PYMNTS Data Brief: 88 Pct Of FIs Turn To AI For Post-Pandemic Credit Decisioning
PYMNTS Data Brief: 88 Pct Of FIs Turn To AI For Post-Pandemic Credit Decisioning
June 08, 2021  |  Artificial Intelligence

Credit risk decisioning is being called out as the biggest challenge facing banks and financial institutions (FIs) in a time of rebuilding. Banks and FIs...

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PYMNTS Brighterion Playbook: Banks And FIs Rethinking AI Use, Prioritizing People Over Profits
PYMNTS Brighterion Playbook: Banks And FIs Rethinking AI Use, Prioritizing People Over Profits
June 08, 2021  |  Artificial Intelligence

Not that long ago banks and financial institutions (FIs) made technology investments that typically put the company’s interests first and its customers’ second (or third)....

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Bye Bye, Buy Button: FIS’ Kresse Says Social, Wearables, Contextual Are The Future
Bye Bye, Buy Button: FIS’ Kresse Says Social, Wearables, Contextual Are The Future
June 08, 2021  |  Payment Methods

In this new epoch of payments, technologies and channels that were still experimental last year are going mainstream at speed — none more so than...

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AI-Grocery Service Hungryroot Nets $40 Million To Fund Expansion
AI-Grocery Service Hungryroot Nets $40 Million To Fund Expansion
June 07, 2021  |  Investments

Hungryroot, an artificial intelligence (AI)-powered grocery service, has raised $40 million in a Series C funding round, according to a press release. Hungryroot intends to...

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Deep Dive: How Behavioral Analytics Reduces Customer Friction And False Positives In Fraud Detection
Deep Dive: How Behavioral Analytics Reduces Customer Friction And False Positives In Fraud Detection
June 07, 2021  |  Authentication

Fraud prevention is a constant battle for banks, retailers and other businesses. Bad actors are ceaselessly unleashing new schemes that legacy prevention systems struggle to spot, let alone prevent,...

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Microsoft Clears US Antitrust Hurdle For Nuance Purchase
Microsoft Clears US Antitrust Hurdle For Nuance Purchase
June 06, 2021  |  Partnerships / Acquisitions

Microsoft has received U.S. antitrust approval to purchase the artificial intelligence and speech technology firm Nuance Communications for $16 billion. As Reuters reported on Friday,...

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Deep Dive: How Drive-Thrus Became The Lifeline Of The QSR Space
Deep Dive: How Drive-Thrus Became The Lifeline Of The QSR Space
June 04, 2021  |  Restaurant innovation

Drive-thrus were the restaurant industry’s saving grace in 2020 as many dining establishments struggled to stay afloat, providing consumers with a safe and easy way to...

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With Credit Card Fraud Facing Extinction, ID Theft Looks To Fill The Void
With Credit Card Fraud Facing Extinction, ID Theft Looks To Fill The Void
June 04, 2021  |  Security & Fraud

The good news is we may finally be witnessing the end of credit card fraud. The bad news, however, is that the online fraudsters and...

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