digital transformation

Deep Dive: How QSRs Can Quash Loyalty Fraud As More Consumers Go Digital
Deep Dive: How QSRs Can Quash Loyalty Fraud As More Consumers Go Digital
April 26, 2021  |  Mobile Order Ahead

Loyalty and rewards programs have long been a hit with consumers, and research shows that this trend is expected to grow. One survey found that...

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Mastercard’s Gerber: Cybersecurity Needs Its Own Paris Accord
Mastercard’s Gerber: Cybersecurity Needs Its Own Paris Accord
April 26, 2021  |  Security & Fraud

Recent research shows that the average data breach costs financial institutions (FIs) $210 on average per compromised account, and it costs merchants $119. But on...

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UK’s Darktrace Faces Reality: Cuts Valuation For Pending IPO
UK’s Darktrace Faces Reality: Cuts Valuation For Pending IPO
April 25, 2021  |  IPO

Darktrace, a cybersecurity company, will be slashing the value of its forthcoming London flotation, looking instead for a cautious approach to avoid the kind of...

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The Week In Voice Technology: Upgrades, Investments And Digital Wine Discoveries
The Week In Voice Technology: Upgrades, Investments And Digital Wine Discoveries
April 22, 2021  |  Voice Activation

Voice spent much of the last week or so making itself heard in a variety of applications designed to be more relevant to consumers’ day-to-day...

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Joella’s Hot Chicken Takes Bite Out Of Loyalty Fraud With Data Analytics
Joella’s Hot Chicken Takes Bite Out Of Loyalty Fraud With Data Analytics
April 22, 2021  |  Mobile Order Ahead

Loyalty programs remain key revenue drivers for restaurants despite the financial hardships brought on by the pandemic. One survey found that 72 percent of United...

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Rebag’s AI Solution Brings Transparency, Confidence To Luxury Resale Market
Rebag’s AI Solution Brings Transparency, Confidence To Luxury Resale Market
April 21, 2021  |  Retail

If you were poised to spend $1,000, $2,000 or even $5,000 or more on a secondhand designer purse, you’d want to be pretty darn sure...

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How Robotic Process Automation Helped People’s United Bank Meet Increased Digital Volumes
How Robotic Process Automation Helped People’s United Bank Meet Increased Digital Volumes
April 21, 2021  |  Digital-First Banking

More than 161 million U.S. consumers are expected to use digital channels for banking by the end of 2021, but financial institutions (FIs) with back-end...

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Deep Dive: How Advanced Technologies Can Help FIs Power Secure, Seamless User Verification
Deep Dive: How Advanced Technologies Can Help FIs Power Secure, Seamless User Verification
April 20, 2021  |  Identity

Financial services have increasingly gone digital in recent years as financial institutions (FIs) and FinTechs have sought to meet customers’ growing demands for convenience and...

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Peer-To-Peer Payments Present Urgent Fraud Challenges
Peer-To-Peer Payments Present Urgent Fraud Challenges
April 20, 2021  |  Security & Fraud

Faster payments schemes are gaining traction around the globe. Unfortunately, so are the fraudsters. As recent PYMNTS research on the topic shows, some financial institutions...

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