digital transformation

Deep Dive: How Rewards Programs Can Fuel Customer Spending
Deep Dive: How Rewards Programs Can Fuel Customer Spending
January 26, 2021  |  Restaurant innovation

Starbucks has a winning recipe when it comes to taking care of its customers. The Seattle-based coffee giant’s loyalty program has 19 million active members...

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Visitor Management Surges As Companies Look To Safely Reopen Post-COVID
Visitor Management Surges As Companies Look To Safely Reopen Post-COVID
January 26, 2021  |  Security & Fraud

Anyone who thinks they’ve seen it all in the pandemic-driven digital economy can add one more new category. Add “lobby and visitor management” to the...

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Deep Dive: How P2P Payment App Providers Can Tackle Rising Fraud
Deep Dive: How P2P Payment App Providers Can Tackle Rising Fraud
January 25, 2021  |  Faster Payments

More consumers are turning to digital methods to pay friends and retailers during the global health crisis. Shoppers are looking to avoid exchanging cash and...

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Westlake Financial Securely Raises The Speed Limit For Auto Financing Disbursements
Westlake Financial Securely Raises The Speed Limit For Auto Financing Disbursements
January 22, 2021  |  Faster Payments

Car buyers want instant access to auto loan disbursements, but there are risks to offering real-time speeds, says Raul Alvarez, director of accounting operations at...

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Model Behavior: Banks See AI As A Customer Experience Tool
Model Behavior: Banks See AI As A Customer Experience Tool
January 22, 2021  |  Artificial Intelligence

Given the roller coaster ride consumer finances have been on for the last 10 months, managing risk has become critical for financial institutions (FIs), both...

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Auto Lenders Use AI To Drive Safer Real-Time Disbursements
Auto Lenders Use AI To Drive Safer Real-Time Disbursements
January 21, 2021  |  Faster Payments

Immediate disbursements are gaining favor in various industries and sectors. They can eliminate the pain points in business-to-consumer (B2C) transactions by keeping consumers from waiting...

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PSCU: Digital And Analytics Offerings Will Accelerate In 2021
PSCU: Digital And Analytics Offerings Will Accelerate In 2021
January 21, 2021  |  Credit Unions

For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. In an interview with...

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Sensory Advances Voice Tech Development With Natural Language Interface
Sensory Advances Voice Tech Development With Natural Language Interface
January 20, 2021  |  Voice Activation

When they spoke a little over a half a year ago, the first wave of COVID-19 was ebbing and the great reopening was just starting to...

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Today In Retail: Birkenstock Might Sell To CVC; Cognira Releases AI Suite For Retail
Today In Retail: Birkenstock Might Sell To CVC; Cognira Releases AI Suite For Retail
January 20, 2021  |  Retail

In today’s top retail news, Birkenstock is said to be in discussions for a sale to CVC Capital Partners, while Cognira has released its AI...

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