digital transformation

Booking.com Expands AI-Powered Travel Features
Booking.com Expands AI-Powered Travel Features
October 30, 2024  |  artificial intelligence

Digital travel platform Booking.com is expanding its artificial intelligence (AI)-powered features. The expansion, announced by the Dutch company Wednesday (Oct. 30), is part of a larger embrace of AI...

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Expense Management Is Undergoing a Revolution, but Legacy Systems Hold Firms Back
Expense Management Is Undergoing a Revolution, but Legacy Systems Hold Firms Back
October 30, 2024  |  B2B Payments

Every dollar of working capital matters to today’s businesses. That makes tracking and managing expenses important, as evidenced by “Grubgate,” where tech giant Meta fired...

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Cut the Coupons: Mondelēz and SKUx See Blockchain Transforming Retail Promotions
Cut the Coupons: Mondelēz and SKUx See Blockchain Transforming Retail Promotions
October 30, 2024  |  Blockchain

Technology can revolutionize industries when applied thoughtfully. When it comes to evolving customer engagement strategies, particularly across the traditional couponing and promotional landscape, innovation is...

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AI Speech Tools Stumble as Hallucination Problems Persist
AI Speech Tools Stumble as Hallucination Problems Persist
October 29, 2024  |  artificial intelligence

In a troubling discovery for businesses racing to automate customer service, OpenAI’s popular Whisper transcription software has been caught adding fabricated text to conversations, including...

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The Vitamin Shoppe Embraces Digital Transformation for Enhanced Customer Journeys
The Vitamin Shoppe Embraces Digital Transformation for Enhanced Customer Journeys
October 29, 2024  |  Retail

The Vitamin Shoppe is strategically striving to elevate its customer experience, using tech to create a more personal omnichannel shopping experience that the company hopes...

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AI Medical Tools Show Promise as Health Tech Markets Rally
AI Medical Tools Show Promise as Health Tech Markets Rally
October 29, 2024  |  artificial intelligence

Wayne State scientists are developing artificial intelligence models to cut costs in complex drug design, while Stanford research reveals ChatGPT-4 achieving 92% medical diagnostic accuracy...

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Japanese Fashion Brand GU’s Seamless Shopping Experience Now Open in US
Japanese Fashion Brand GU’s Seamless Shopping Experience Now Open in US
October 29, 2024  |  Retail

GU, a Japanese fashion brand and sister company to Uniqlo, launched its first U.S. flagship store in New York and its eCommerce platform last month....

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Citi Turns to Google Cloud to Update AI and Digital Strategy
Citi Turns to Google Cloud to Update AI and Digital Strategy
October 28, 2024  |  Digital Banking

Citi has teamed with Google to use artificial intelligence (AI) and cloud technology to bolster its digital strategy. The collaboration, announced Monday (Oct. 28), is...

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New Apple Intelligence Tools Aim at eCommerce
New Apple Intelligence Tools Aim at eCommerce
October 28, 2024  |  artificial intelligence

Apple’s launch of its artificial intelligence features on Monday (Oct. 28) marks more than just an upgrade to Siri. Industry experts say it could reshape...

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