digital transformation

Estee Lauder CEO Says Beauty Shoppers Increasingly Expect Omnichannel Access
Estee Lauder CEO Says Beauty Shoppers Increasingly Expect Omnichannel Access
February 05, 2024  |  Retail

As consumers increasingly expect brands to meet them where they are, be it online or in person, Estée Lauder is seeing rising demand for digital...

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Mitsubishi Launches Digital Retail Program as Auto Manufacturers Tap Omnichannel Tech
Mitsubishi Launches Digital Retail Program as Auto Manufacturers Tap Omnichannel Tech
February 05, 2024  |  Retail

As the process of making large-ticket purchases becomes increasingly digital across industries, Mitsubishi Motors has announced a new digital retail program. Mitsubishi Motors North America,...

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Uber Freight Unveils Scheduling API as Industry Standards Shift
Uber Freight Unveils Scheduling API as Industry Standards Shift
February 05, 2024  |  Shipping

Logistics provider Uber Freight has developed a new scheduling application programming interface (API). The new tool marks the first activation of the Scheduling Standards Consortium’s (SSC) Technical Standard for...

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Mastercard: AI and Personalized Offers Drive the Future of Brands and Banks
Mastercard: AI and Personalized Offers Drive the Future of Brands and Banks
February 05, 2024  |  Loyalty & Rewards

Jill Moser, SVP Offers, Loyalty at Mastercard, told Karen Webster that we’re entering a new age of hyper-personalization, where context is critical. Loyalty programs, of...

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Billtrust CEO: ‘Staggered Approach’ Sets the Stage for Payments Success With GenAI
Billtrust CEO: ‘Staggered Approach’ Sets the Stage for Payments Success With GenAI
February 02, 2024  |  artificial intelligence

Sunil Rajasekar, CEO of Billtrust, told Karen Webster that while using artificial intelligence (AI) to make better business decisions, generative AI has the potential to...

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Amazon Beta Launches Generative AI Shopping Assistant Rufus
Amazon Beta Launches Generative AI Shopping Assistant Rufus
February 01, 2024  |  Amazon Innovations

Amazon has beta launched a new generative artificial intelligence (AI)-powered shopping assistant.  Dubbed “Rufus,” the assistant is now available to a small subset of customers using...

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Google Maps to Add AI-Powered Recommendations of Places to Visit
Google Maps to Add AI-Powered Recommendations of Places to Visit
February 01, 2024  |  artificial intelligence

Google Maps will soon help people discover places with its new feature that uses generative artificial intelligence (AI). This feature is being rolled out to...

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AI’s Role in Helping Banks Fight Fraud and Financial Crimes
AI’s Role in Helping Banks Fight Fraud and Financial Crimes
February 01, 2024  |  Security & Fraud

Easy money attracts bad actors.  In today’s increasingly digitized and borderless business landscape, the threat of attack has only grown more pointed. That’s why it...

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GenAI Gives Businesses a Much-Needed Data Assist
GenAI Gives Businesses a Much-Needed Data Assist
January 31, 2024  |  Artificial Intelligence

Artificial intelligence is hardly a novel concept. According to Mangopay Chief Product Officer Kirk Donohoe manifestations of AI and predictive AI have been part of...

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