Dispute Prevention

Why Small Businesses Outperform Larger Rivals in Preventing Disputes
Why Small Businesses Outperform Larger Rivals in Preventing Disputes
September 27, 2022  |  Fraud Prevention

Ninety-three percent of businesses generating between $20 million to $100 million in annual sales — the smallest category PYMNTS surveyed — use third-party tools to...

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New Report: Small Merchants Found More Effective Than Enterprise Rivals in Resolving Credit Card Disputes
New Report: Small Merchants Found More Effective Than Enterprise Rivals in Resolving Credit Card Disputes
August 12, 2022  |  Fraud Prevention

Fraudulent transaction disputes are an unwelcome fact of life for all merchants and can represent significant financial and administrative burdens. Our data shows that the...

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300 Merchants Share Best Practices on Resolving Costly Credit Card Disputes
300 Merchants Share Best Practices on Resolving Costly Credit Card Disputes
July 14, 2022  |  Fraud Prevention

Credit card transaction volume during the past two years has presented something of a model of the rest of the economy since the pandemic began...

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