Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much...
Artificial intelligence (AI), in the form of predictive algorithms, has been around for a while. But while its impact has primarily been in the background...
In today’s digital landscape, businesses are increasingly committed to providing a best-in-class customer experience. And a critical lynchpin of that experience is effective cyber and...
“Trust, in the digital age,” Doriel Abrahams, head of risk in the U.S. at Forter, told PYMNTS, “is a lot different than it used to...
The holidays are upon us, and gift cards remain a favorite to give and receive. And the fraudsters lie in wait — armed with advanced...
Generative artificial intelligence (AI) is making everything easier, including scams. Bloomberg reports that the world’s banking industry is “scrambling” to contain the risk of AI-generated criminal...
In today’s digitized environment, it is becoming more complex to combat all the potential exposure points where businesses could lose money. “Fraudsters, as a general...