As consumers for increasingly frictionless ways to order the foods and beverages they want, PYMNTS Intelligence finds that there is significant demand to integrate AI-assisted...
This week in restaurant news, Subway rethinks its rewards strategy, Chick-fil-A expands its mobile order drive-thru lanes and Whataburger opens its first digital-only location. As...
The Connected Economy is one where, in an unbroken string of activities, consumers wield their devices to browse, order, pay and pick up what they...
The typical McDonald’s dining area is a lonely place these days. The fast food giant hasn’t seen sales drop, but as The Wall Street Journal reported Monday (Aug. 7),...
Presto Automation has appointed its chief operating officer, Xavier Casanova, as CEO. Casanova succeeds interim CEO Krishna Gupta, who will return to his role as...
As quick-service restaurants (QSRs) look to meet consumers’ growing demand for quick, convenient off-premises options, many are saving on real estate by shrinking on-site seating...
As restaurants face labor challenges both in the front of the house and the back, many are tapping robotics and artificial intelligence (AI) to boost...
Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards...
With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with...