As it works to address the pandemic with testing, CVS Health plans to open over 50 COVID-19 testing sites at designated CVS Pharmacy drive-thru locations...
Quick-service restaurants (QSRs) competing in an already tight space have been under increasing pressure to differentiate their brands and enhance business operations at a time...
Quick-service restaurants are scrambling to accommodate off-premise food orders as dine-in areas close to slow COVID-19. But for the 20 percent of U.S. restaurants offering...
The drive-thru, which captured 70 percent of quick service restaurants’ (QSRs’) total sales in 2018, has become a critical focal point as dine-in seating areas...
In an effort to prevent the spread of the coronavirus and safeguard its employees, some Starbucks locations are closing seating areas and restricting service to...
For quick-service restaurants (QSRs), tried and true practices might not be cutting it anymore. Drive-thrus, practically invented by QSRs, are having trouble living up to...
Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. New data via PYMNTS research has troubling news for restaurants...
Been on a fast food drive-thru lately? If so, you’ve been at the site of one of the hottest areas of retail innovation. For instance,...
Technology offers the benefit of helping QSRs leverage knowledge about their customers’ preferences into stickier relationships. As voice ordering, inventory management and self-service kiosks are...