Facebook Messenger

AI Bots Can Help Retailers Serve Customers
AI Bots Can Help Retailers Serve Customers
April 30, 2018  |  eCommerce

Consumers may have only two to three shopping apps on their phones – even though there is a whole universe of eCommerce companies with mobile...

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Tapping The Power Of Text Messaging To Empower Customers
Tapping The Power Of Text Messaging To Empower Customers
February 20, 2018  |  Retail

SMS text messaging is a little over 20 years old. For a human, that’s young. For a digital technology, on the other hand, it’s ancient....

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Alacriti CEO: Voice And The Rise Of ‘Elegant’ Payments
Alacriti CEO: Voice And The Rise Of ‘Elegant’ Payments
February 19, 2018  |  Artificial Intelligence

“Elegant” as a descriptor doesn’t make many appearances in the world of financial services or payments, which tend to favor other terms. “Disruptive” is a common attribute, as is “innovative.” “Cutting-edge,”...

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QSR Automations Targets Restaurant Delivery, Take-Out Markets With Updates
QSR Automations Targets Restaurant Delivery, Take-Out Markets With Updates
January 23, 2018  |  POS Innovation

Food order-ahead mobile apps are exceedingly good at calculating the best route for drivers, but they don’t always keep consumers informed about the status of...

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QR Codes Sizzle, Smart Parts Fizzle And Facebook Bows Out Of AI Assistants
QR Codes Sizzle, Smart Parts Fizzle And Facebook Bows Out Of AI Assistants
January 12, 2018  |  Sizzle/Fizzle

Facebook’s M Fizzles While most of the week was dedicated to the cohort of players at The International Consumer Electronics Show (CES) battling it out on...

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Facebook’s M Assistant Says Goodbye
Facebook’s M Assistant Says Goodbye
January 09, 2018  |  Facebook

Facebook’s text virtual assistant, Facebook M – which relied on humans to train the artificial intelligence system – will lose the human help component of...

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Nordea Lets Customers Pay Bills Via Messenger
Nordea Lets Customers Pay Bills Via Messenger
December 01, 2017  |  Payment Methods

Nordea, the Nordic financial services company, announced Thursday (Nov. 30) the first Nordic bank service via Facebook Messenger. In a press release, the company said...

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PayPal Takes Invoicing To Messenger
PayPal Takes Invoicing To Messenger
November 22, 2017  |  Payment Methods

Digital payments company PayPal announced Tuesday (Nov. 21) it has launched the ability for customers to send invoices via Facebook Messenger. In a company blog...

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ATB Financial Uses Facebook Messenger As Virtual Banking Assistant
ATB Financial Uses Facebook Messenger As Virtual Banking Assistant
October 24, 2017  |  Banking

ATB Financial has partnered with FinTech Finn.ai to launch a virtual banking assistant that utilizes Facebook Messenger. “At ATB, we’re innovating at the forefront of...

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