featured insights

Top Performers Prove Speed, Security Define Best-in-Class Card Issuing
Top Performers Prove Speed, Security Define Best-in-Class Card Issuing
November 04, 2025  |  Credit Cards

While card issuers prioritize broad product offerings or aggressive marketing, the truly best-in-class performance in the payments sector hinges on a commitment to speed and...

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Small Businesses Want Credit That Works Their Way
Small Businesses Want Credit That Works Their Way
November 04, 2025  |  SMBs

For small and mid-sized companies, credit has evolved from a safety net into a growth engine, and what businesses want from it is changing fast....

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Bad Customer Service Drives 85% of Consumers to Seek Chargebacks
Bad Customer Service Drives 85% of Consumers to Seek Chargebacks
October 30, 2025  |  Fraud Prevention

For years, merchants treated fraud prevention like seasonal window dressing — a necessary expense to get through the holiday rush. But this year’s PYMNTS Intelligence-Worldpay...

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Trust Beats Features in the Next Phase of Embedded Finance
Trust Beats Features in the Next Phase of Embedded Finance
October 29, 2025  |  eCommerce

Embedded finance has evolved from an emerging trend into a defining force behind marketplace success. Get the Full Story Complete the form to unlock this...

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AI Agents Are Moving to the Front of the Checkout Line
AI Agents Are Moving to the Front of the Checkout Line
October 29, 2025  |  Artificial Intelligence

As shoppers increasingly rely on AI assistants to search, compare and buy, the traditional customer journey is disappearing. Instead of typing into search bars, consumers...

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Instant Pay Turns Every Payout Into a Loyalty Opportunity
Instant Pay Turns Every Payout Into a Loyalty Opportunity
October 28, 2025  |  Money Mobility

In the instant economy, how fast money moves determines how people work, spend and stay loyal. The new “Money Mobility Ecosystem: Meeting Recipient Expectations in...

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The Fragile Backbone of the US Economy: Inside the Labor Economy
The Fragile Backbone of the US Economy: Inside the Labor Economy
October 27, 2025  |  Consumer Finance

The “Wage to Wallet™ Index: Measuring the Labor Economy’s Impact on U.S. Financial and Economic Health,” a collaboration between PYMNTS Intelligence, WorkWhile and Ingo Payments,...

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CFOs Race the Clock as ‘Time to Cash™’ Becomes the New KPI
CFOs Race the Clock as ‘Time to Cash™’ Becomes the New KPI
October 24, 2025  |  Spend Management

The clock on cash flow is ticking. The countdown to liquidity is defining who wins and who falls behind in the real-time economy. Get the...

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The $95B Wake-Up Call: ‘Good Enough’ Digital Identity Is Costing Firms Growth
The $95B Wake-Up Call: ‘Good Enough’ Digital Identity Is Costing Firms Growth
October 23, 2025  |  Cybersecurity

In an era where artificial intelligence-driven bots and digital agents are rewriting the rules of commerce, many companies still believe their identity verification systems are...

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