food and beverages

Tipping, Fees May Be Diners’ Tipping Point
Tipping, Fees May Be Diners’ Tipping Point
August 12, 2024  |  Consumer Insights

Much has been made of tipflation, the upward march of the tips paid at the table and for delivery, which adds to the bill and...

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From Travel to Coffee to eCommerce, Consumers are Pulling Back
From Travel to Coffee to eCommerce, Consumers are Pulling Back
August 09, 2024  |  Retail

Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for...

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Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
July 31, 2024  |  Voice Activation

Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice...

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Shop Talk: Social Media Creates Roadmap for Pop & Bottle Brand
Shop Talk: Social Media Creates Roadmap for Pop & Bottle Brand
July 31, 2024  |  Retail

As early-stage brands look for digital tools to build and grow their following, Pop & Bottle has seen social media point the way forward for...

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Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
July 30, 2024  |  Earnings

Some Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering system failed for the second time this month. The outage,...

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Blackbird Labs Debuts Check-Settlement Platform for Restaurants
Blackbird Labs Debuts Check-Settlement Platform for Restaurants
July 30, 2024  |  Restaurant innovation

Hospitality tech firm Blackbird Labs has launched a new payments product for restaurants. “Powered by Blackbird’s new blockchain, the Blackbird Flynet, Blackbird Pay gives restaurants...

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3 Big Ideas From PYMNTS Intelligence’s Restaurants’ Digital Transformation Report
3 Big Ideas From PYMNTS Intelligence’s Restaurants’ Digital Transformation Report
July 24, 2024  |  Restaurant innovation

The restaurant industry faces a pivotal opportunity with the rise of frictionless digital payments, responding to growing customer demand for convenience. Despite these advancements, adoption...

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Albertsons’ Loyalty Refresh Contributes to 23% Digital Growth
Albertsons’ Loyalty Refresh Contributes to 23% Digital Growth
July 23, 2024  |  Retail

As grocery shoppers increasingly seek out Click-and-Mortar™ technologies for a seamless omnichannel experience, Albertsons is seeing double-digit online growth, helped by its rewards refresh. The...

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National Ice Cream Day Gets a Sprinkle of Digital Transformation This Sundae
National Ice Cream Day Gets a Sprinkle of Digital Transformation This Sundae
July 20, 2024  |  Retail

Sunday (July 21) is National Ice Cream Day, and as the event has evolved for today’s digital consumers, brands are taking advantage of shoppers’ enthusiasm...

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