food delivery

Retail food delivery is a courier service in which a restaurant, store, or independent food delivery company delivers food to a customer. An order is typically made either through a restaurant or grocer's website or phone, or through a food ordering company. The delivered items can include entrees, sides, drinks, desserts, or grocery items and are typically delivered in boxes or bags.

Source: en.wikipedia.org

SoundHound AI and ChowNow Team on Responsive Restaurant Call Answering
SoundHound AI and ChowNow Team on Responsive Restaurant Call Answering
August 30, 2023  |  artificial intelligence

SoundHound AI, Inc., a leader in voice artificial intelligence, has joined forces with ChowNow, an online ordering and marketing platform for independent restaurants. This strategic partnership, announced Tuesday...

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Report: Uber Chatbot to Prompt Customers for Budget and Food Preferences
Report: Uber Chatbot to Prompt Customers for Budget and Food Preferences
August 28, 2023  |  artificial intelligence

Uber Technologies is reportedly testing an artificial intelligence (AI) chatbot for its food delivery service, Uber Eats. The feature has not been officially announced, but details...

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As on-Site Dining Dwindles, QSRs Pivot to Meet Customers at Home and in the Car 
As on-Site Dining Dwindles, QSRs Pivot to Meet Customers at Home and in the Car 
August 07, 2023  |  Restaurant innovation

Home is where the heart is — the car, too, at least when it comes to burgers and fries. To that end, as The Wall...

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Pizza Hut Touts ‘Competitive Advantage’ Over Domino’s in Third-Party Delivery
Pizza Hut Touts ‘Competitive Advantage’ Over Domino’s in Third-Party Delivery
August 02, 2023  |  Earnings

As Domino’s entry into third-party marketplaces poses a threat to other pizza quick-service restaurants (QSRs) on these platforms, Pizza Hut maintains that it has the...

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Bloomin’ Brands CEO: Delivery Creates New Reasons to Buy — but Pickup Doesn’t
Bloomin’ Brands CEO: Delivery Creates New Reasons to Buy — but Pickup Doesn’t
August 01, 2023  |  Earnings

As casual dining brands look to drive sales across digital and physical channels, Bloomin’ Brands is finding that, while delivery may be incremental to the...

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DoorDash Reportedly Testing AI Chatbot in Some Markets
DoorDash Reportedly Testing AI Chatbot in Some Markets
July 27, 2023  |  artificial intelligence

DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. The restaurant aggregator’s...

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Just Eat Not Getting Many Bites in Grubhub Sale
Just Eat Not Getting Many Bites in Grubhub Sale
July 26, 2023  |  Delivery

Selling Grubhub might be easier said than done for owner Just Eat Takeaway. “We’re talking to buyers still, but it’s a very difficult M&A situation currently,” Jitse Groen, the...

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DoorDash Beats Out Uber Eats and Grubhub in Food Delivery Race
DoorDash Beats Out Uber Eats and Grubhub in Food Delivery Race
July 19, 2023  |  Delivery

Much like other highly competitive sectors, the aggregator market is dominated by the top three leaders and then the rest when it comes to usage. A...

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Delivery Hero Wins $43.6 Million UK Lawsuit Against Mastercard
Delivery Hero Wins $43.6 Million UK Lawsuit Against Mastercard
July 19, 2023  |  Legal

German food delivery company Delivery Hero has been awarded $43.6 million from Mastercard in a victory in the United Kingdom courts. The online food delivery company took legal action...

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