food delivery

Retail food delivery is a courier service in which a restaurant, store, or independent food delivery company delivers food to a customer. An order is typically made either through a restaurant or grocer's website or phone, or through a food ordering company. The delivered items can include entrees, sides, drinks, desserts, or grocery items and are typically delivered in boxes or bags.

Source: en.wikipedia.org

TGI Fridays Latest Chain Remaking Loyalty to Favor First-Party Ordering Over Aggregators
TGI Fridays Latest Chain Remaking Loyalty to Favor First-Party Ordering Over Aggregators
May 15, 2023  |  Loyalty & Rewards

With recent research showing that consumers tend to order the same items from the same restaurants creating questions about the value of delivery aggregators, more...

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Time-Saving Incentives Will Help Restaurants Reach Gen Z, Millennials
Time-Saving Incentives Will Help Restaurants Reach Gen Z, Millennials
May 02, 2023  |  Restaurant innovation

Time is money. And, as noted in the PYMNTS collaboration with LendingClub, “New Reality Check: The Paycheck-to-Paycheck Report,” consumers representing the youngest two adult generations...

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Food Delivery Services Drive Adoption with Baby Boomers by Sweetening Discounts
Food Delivery Services Drive Adoption with Baby Boomers by Sweetening Discounts
April 27, 2023  |  Delivery

As food aggregators see older consumers lag in adoption, discounts can help close the gap. By the Numbers Data from PYMNTS’ new exclusive report “Connected...

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Deliveroo’s Orders Drop by 7 Million as Consumers Cut Back
Deliveroo’s Orders Drop by 7 Million as Consumers Cut Back
April 20, 2023  |  Earnings

With rising price pressures worldwide, aggregators are seeing consumers cut back. United Kingdom-based food delivery aggregator Deliveroo shared in its first quarter financial report Thursday (April 20) that orders...

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Gen Z 4x More Likely to Use Food Delivery Services Than Boomers
Gen Z 4x More Likely to Use Food Delivery Services Than Boomers
April 19, 2023  |  Delivery

Restaurant aggregators’ audiences are skewed toward younger consumers by a wide margin, PYMNTS data reveals. By the Numbers Research from PYMNTS’ new exclusive report “Connected...

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Uber Eats Tries to Tame ‘Wild West’ of Online-Only Brands
Uber Eats Tries to Tame ‘Wild West’ of Online-Only Brands
March 27, 2023  |  Delivery

Uber Eats is reportedly removing thousands of virtual brands it says have cluttered its platform. Company officials told The Wall Street Journal (WSJ) Monday (March...

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Deliveroo’s Layoffs Speed Food Delivery Firm’s Path to Profitability
Deliveroo’s Layoffs Speed Food Delivery Firm’s Path to Profitability
March 16, 2023  |  Earnings

Shortly after announcing widespread layoffs, Deliveroo has pulled ahead of its profitability goals. The United-Kingdom-based multinational aggregator reported in its full-year 2022 financial results Thursday...

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Provider Ranking of Aggregator Apps Showcases Variety
Provider Ranking of Aggregator Apps Showcases Variety
March 15, 2023  |  Aggregators

We’ve all gotta eat. But how do we get the food? Oh, yes. They’ll just bring it to you. And here’s a little-known factoid: Readers...

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Half of All Restaurant Customers Opt for More Carryout Than Dining In
Half of All Restaurant Customers Opt for More Carryout Than Dining In
March 13, 2023  |  Consumer Insights

As consumers rethink restaurant spending amid inflation, diners across income brackets are shifting to pickup. For the latest edition of PYMNTS’ Connected Dining study, “Connected...

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