hospitality

Beyond The Booking: Do Customers Want More Out Of Airbnb?
Beyond The Booking: Do Customers Want More Out Of Airbnb?
February 23, 2018  |  Retail

Airbnb wants to put more than a bed and breakfast-style stay at customers’ fingertips. The homesharing platform has branched out this year, endeavoring to help...

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The Data-Driven Guest Experience
The Data-Driven Guest Experience
December 08, 2017  |  data enablers

When it comes to delivering a personalized, pleasant experience, the goals of consumers and hospitality operators are completely aligned. Consumers want a great experience – and when they have one, they are inclined...

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Hilton Settles Data Breach Suit for $700,000
Hilton Settles Data Breach Suit for $700,000
November 01, 2017  |  Security & Fraud

The attorney general of New York announced a settlement with Hilton over the exposure of hundreds of thousands of credit card details, CNBC reported. The...

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How Siri And Alexa Could Be The New Face — Or Voice — Of Hospitality
How Siri And Alexa Could Be The New Face — Or Voice — Of Hospitality
October 20, 2017  |  Voice Activation

Millions of American consumers have welcomed Amazon’s Alexa and other voice assistants into their homes. These assistants help with basic tasks and chores — making grocery...

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CloudTrade Pushes eProcurement For APAC Hospitality
CloudTrade Pushes eProcurement For APAC Hospitality
August 29, 2017  |  B2B Payments

Electronic invoicing company CloudTrade is promoting digitization within the hospitality industry’s procurement space and has tapped procure-to-pay company Marketboomer to help. An announcement Monday (Aug....

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Time For A Restaurant Scheduling Shift
Time For A Restaurant Scheduling Shift
August 22, 2017  |  ResTech

In ResTech, we write a lot about showy tech like burger-flipping robots, virtual reality dining and magic hand-sanitation systems. But what about the quiet tech? The...

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Mobile Order-Ahead: It’s Not Just For Restaurants
Mobile Order-Ahead: It’s Not Just For Restaurants
August 15, 2017  |  ResTech

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization...

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Pepsi, Coca-Cola And Others Must Refresh Their Strategy In Changing Retail World
Pepsi, Coca-Cola And Others Must Refresh Their Strategy In Changing Retail World
July 13, 2017  |  Retail

Things aren’t so bubbly for PepsiCo and other drink and snack giants. Shifting consumer habits have left traditional retail with less and less to stand...

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Hotels Regroup To Keep Pace With B2B Payments Innovation
Hotels Regroup To Keep Pace With B2B Payments Innovation
July 13, 2017  |  B2B Payments

On-demand ridesharing may garner much of the attention of corporate travel and expense management these days, but the hotel industry is gradually capturing some of...

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