The hotel business is notoriously capital-intensive: Long before a property opens, a hotelier often invests millions in obtaining a property and constructing a building. But...
Travelers often face a dilemma when they are exploring a city: Where can they store their bags when they check out of their accommodations and...
Driven by spending at restaurants and on accommodations, U.S. consumer spending increased in June, setting the stage for a strong economy heading into the third...
Restaurants and hotels are taking a new approach to helping guests order a new round or ask for a check: They are turning to digital...
Pod-style lodging is breaking the hospitality mold by combining the best of hotels and hostels — and serving guests who want a middle ground between the two styles...
Facebook and GDPR only underscore a key conundrum in payments: How to protect an individual’s data while delivering the best consumer experience. In the latest...
It’s a big world out there, but it’s also a world that technology and digitization are gradually making smaller by connecting people separated geographically, making...
Airbnb wants to put more than a bed and breakfast-style stay at customers’ fingertips. The homesharing platform has branched out this year, endeavoring to help...
When it comes to delivering a personalized, pleasant experience, the goals of consumers and hospitality operators are completely aligned. Consumers want a great experience – and when they have one, they are inclined...