hospitality

Marriott Q2: Sharp Rebound in International Travel Drives Boost in Global Lodging Demand
Marriott Q2: Sharp Rebound in International Travel Drives Boost in Global Lodging Demand
August 01, 2023  |  Earnings

Betting on a sharp rebound in international travel following the pandemic, Marriott International posted strong second quarter (Q2) earnings on Tuesday (Aug. 1), beating analysts’...

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Digital Tools Let Restaurants Build Loyalty One Byte at a Time
Digital Tools Let Restaurants Build Loyalty One Byte at a Time
August 01, 2023  |  ResTech

Technology has become table stakes for the restaurant industry. The ongoing digitization of the consumer landscape has reached the hospitality sector, and thoughtful applications are...

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Embracing Disloyalty: Are Consumers Rewriting Rewards Programs?
Embracing Disloyalty: Are Consumers Rewriting Rewards Programs?
July 29, 2023  |  Loyalty & Rewards

With the resurgence of travel and consumers increasingly relying on credit to pursue their experiences, one might assume that brand loyalty would become more straightforward....

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Paytronix’s New CEO Says Restaurants Can Close Service Gap With AI Analytics
Paytronix’s New CEO Says Restaurants Can Close Service Gap With AI Analytics
July 24, 2023  |  ResTech

As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect,...

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Sabre Acquires Techsembly as Hospitality Sector Seeks Digital Help
Sabre Acquires Techsembly as Hospitality Sector Seeks Digital Help
July 05, 2023  |  Acquisitions

Travel software firm Sabre has acquired Techsembley to boost its hospitality eCommerce offerings. The deal, announced Wednesday (July 5), comes as hotels and restaurants are increasingly turning to digital solutions to...

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Netflix Steps Into Connected Experience Space With Pop-Up Restaurant
Netflix Steps Into Connected Experience Space With Pop-Up Restaurant
June 14, 2023  |  Commerce Connected

Netflix’s new pop-up eatery comes as brands leverage restaurants to create physical touchpoints to connect with consumers, either building on existing affinity or looking to...

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Grubhub Joins Aggregators Making Play for Extended-Stay Guests’ Spending
Grubhub Joins Aggregators Making Play for Extended-Stay Guests’ Spending
June 08, 2023  |  Aggregators

As aggregators look for new ways to drive adoption, Grubhub is going after the extended-stay hospitality market with a new partnership, teaming with Homewood Suites...

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Infor and TipQwik Partner to Streamline Hotel Tipping
Infor and TipQwik Partner to Streamline Hotel Tipping
June 05, 2023  |  Partnerships

Software firm Infor has teamed with TipQwik to offer hotel guests more tipping options. The partnership lets customers using Infor’s Hospitality Management System (HMS) customers offer guests the ability to give...

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Capital One Acquires Concierge Firm Velocity Black
Capital One Acquires Concierge Firm Velocity Black
June 01, 2023  |  Acquisitions

Capital One has acquired digital concierge company Velocity Black to supplement its offerings of customer experiences. Velocity Black’s platform uses both technology and human experts...

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