Karen Webster

Big Tech And The Optical Illusion Of Monopoly
Big Tech And The Optical Illusion Of Monopoly
August 03, 2020  |  ANTITRUST

The most interesting thing about Big Tech’s Fab Four tour of Capitol Hill last Wednesday (July 29) wasn’t the perfunctory lawmaker grandstanding, or even the...

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What A 90-Year-Old Essay Tells Us About 2020’s Great Digital Shift
What A 90-Year-Old Essay Tells Us About 2020’s Great Digital Shift
July 20, 2020  |  Payments Innovation

“We are suffering just now from a bad attack of economic pessimism.” That is the first sentence of a roughly 4,000-word essay titled “Economic Possibilities...

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How To Drive Success In A Digital 3.0 World
How To Drive Success In A Digital 3.0 World
July 13, 2020  |  Payments Innovation

In 1946, the then-61 members of the World Health Organization (WHO) saw the need for a consistent yet comprehensive definition of “health.” They felt strongly...

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The Vicious Circle Of Physical Retail Meets The Virtuous Circle of Digital
The Vicious Circle Of Physical Retail Meets The Virtuous Circle of Digital
July 06, 2020  |  Payments Innovation

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Nike posted its lowest quarterly sales in two...

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New Report: How A Global Pandemic Created A Digital-First Customer In 12 Weeks
New Report: How A Global Pandemic Created A Digital-First Customer In 12 Weeks
June 29, 2020  |  Coronavirus

On March 11, 2020, the World Health Organization declared COVID-19 a global pandemic. Then, cases in the U.S. had hit 1267 and there were 38...

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Why Digital’s 3.0 Shift May Take Longer Than We Think
Why Digital’s 3.0 Shift May Take Longer Than We Think
June 15, 2020  |  eCommerce

There is an out-and-out frenzy to capitalize on the pandemic-fueled digital shift that gave consumers few options for accessing products and services over the last...

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The Rise Of Card-On-File Commerce
The Rise Of Card-On-File Commerce
June 01, 2020  |  Payments Innovation

Gas stations are encouraging it. Many Main Street SMBs, local restaurants and designer boutiques are doing it for the first time. Fitness clubs have been...

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The Flaw In Demonizing Big Tech
The Flaw In Demonizing Big Tech
May 26, 2020  |  Regulation

Between all the burger-flipping, and making sure your mask didn’t catch fire while you were doing it, you probably missed an important development that happened...

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The Big Jump: Pandemics And The Connected Economy’s Bigger, Faster Future
The Big Jump: Pandemics And The Connected Economy’s Bigger, Faster Future
May 11, 2020  |  Payments Innovation

To understand when and how consumer demand will return and the impact it will have on federal and state efforts to reopen the economy, we...

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