Karen Webster

Why Consumers Aren’t In A Rush To Reopen The Economy
Why Consumers Aren’t In A Rush To Reopen The Economy
May 04, 2020  |  Coronavirus

Economists, policymakers and epidemiologists have been modeling the cost/benefit of reopening the U.S. economy since governors began asking their citizens to #stayathome in mid-March, and...

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Why Reopening The US Economy Should Be About Reinventing It
Why Reopening The US Economy Should Be About Reinventing It
April 27, 2020  |  Coronavirus

Never has one letter of the alphabet been such a hot topic of conversation. That letter — V — has become the proxy for how...

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When, How And Why Consumers Will Change Post-COVID-19
When, How And Why Consumers Will Change Post-COVID-19
April 20, 2020  |  Coronavirus

For weeks now, American consumers and businesses – everyone everywhere, really – have been desperate for the answers to three questions: Are we flattening the...

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Can Main Street SMBs Cross The PPP Cash Chasm?
Can Main Street SMBs Cross The PPP Cash Chasm?
April 13, 2020  |  Coronavirus

Friday, April 3 was the day everyone expected would bring a sigh of relief — and offer much-needed hope — to the 30 million SMBs...

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New Data: Why COVID-19 Will Be The Connected Economy’s Inflection Point
New Data: Why COVID-19 Will Be The Connected Economy’s Inflection Point
April 06, 2020  |  Coronavirus

March 11 marked the end of traditional business in the U.S., maybe even the rest of the world – and probably forever. That was the...

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New Data: What COVID-19 Is Doing To Main Street SMBs
New Data: What COVID-19 Is Doing To Main Street SMBs
March 30, 2020  |  Coronavirus

For most small businesses, the dawn of the new decade was filled with optimism for their futures. Consumer confidence was at an all-time high, and...

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The 11 Days That Changed The Consumer’s COVID-19 Mindset
The 11 Days That Changed The Consumer’s COVID-19 Mindset
March 23, 2020  |  Coronavirus

Thursday, March 19 was the first day of spring in the U.S. — a season that is symbolic of rebirth and renewal after a long,...

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What 2K Consumers Told PYMNTS About How COVID-19 Changed Their Daily Lives
What 2K Consumers Told PYMNTS About How COVID-19 Changed Their Daily Lives
March 16, 2020  |  Coronavirus

On March 6, at the end of the first week that the coronavirus roiled markets and rocked the U.S., PYMNTS asked 2,128 U.S. consumers to...

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How To Compete With Banks: Start With First Principles
How To Compete With Banks: Start With First Principles
March 09, 2020  |  Banking

Aristotle may have originated the notion of first principles thousands of years ago, but it would take Elon Musk to add a contemporary business flair to...

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