Karen Webster

Why Restaurants Should Be Worried
Why Restaurants Should Be Worried
March 04, 2019  |  ResTech

The true measure of innovation is when no one has come up with anything better a couple of centuries later. Nearly 300 years ago, an...

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What Amazon HQ2, Interchange Fees And Facebook Have In Common
What Amazon HQ2, Interchange Fees And Facebook Have In Common
February 18, 2019  |  Payments Innovation

I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and safety organizations for...

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Could Online Intermediaries Control The Physical Point Of Sale?
Could Online Intermediaries Control The Physical Point Of Sale?
February 11, 2019  |  Payments Innovation

The year is 2039. The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with...

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Merchants Gone Wild: The Surcharge Edition
Merchants Gone Wild: The Surcharge Edition
January 28, 2019  |  Regulation

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. Never mind the people who...

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The Big Tech Canary In The Faster Payments Coal Mine
The Big Tech Canary In The Faster Payments Coal Mine
January 21, 2019  |  Faster Payments

There’s a canary in the faster payments coal mine. It flew in on Dec. 14, the Friday before the week before Christmas, so you might...

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Why The Physical Store Model Is Dead
Why The Physical Store Model Is Dead
January 14, 2019  |  Payment Methods

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a...

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2019: What To Take Forward And What To Leave Behind
2019: What To Take Forward And What To Leave Behind
January 07, 2019  |  Payments Innovation

Welcome to the first Monday of 2019. According to the Chinese calendar, 2019 is the “Year of the Pig” – which may not, at first...

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52 Mondays 2018: Karen Webster’s Year-Long Conversation About Payments
52 Mondays 2018: Karen Webster’s Year-Long Conversation About Payments
December 26, 2018  |  Karen Webster

Hi everyone! Astrologists say that people born on Mondays have the psychic ability to understand others — making them better able to see what’s next....

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Did Payments 2018 Predictions Come True?
Did Payments 2018 Predictions Come True?
December 17, 2018  |  Payments Innovation

In about two weeks, 2018 will be one for the history books. And from a payments and commerce perspective, it really has been one heck...

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