Karen Webster

52 Mondays 2023: The Year of Acronyms, AI and the Connected Everything
52 Mondays 2023: The Year of Acronyms, AI and the Connected Everything
December 27, 2023  |  Karen Webster

The traditional look back at the end of the year that was begs the question: What have we learned? Specifically, for 2023, the question might...

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PayPal: The Online Payments Friction Fighter That Became Friction
PayPal: The Online Payments Friction Fighter That Became Friction
December 18, 2023  |  Payment Methods

I have perfected the art of multitasking. Thanks to my mobile devices, the internet, apps and embedded payments, I can book airline tickets while waiting...

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What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
December 04, 2023  |  Consumer Insights

It seemed impossible. A product that looked like beef, bled like beef, and cooked like beef made entirely out of plants. But Impossible Foods and...

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Who Will Power the GenAI Operating System?
Who Will Power the GenAI Operating System?
November 27, 2023  |  artificial intelligence

Silicon Valley’s 72-hour OpenAI drama was quelled last week with the return of Sam Altman as CEO to the firm he co-founded in 2015.  The...

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The Existential Threat That Microsoft Missed — and Could Put Its GenAI Future at Risk
The Existential Threat That Microsoft Missed — and Could Put Its GenAI Future at Risk
November 20, 2023  |  artificial intelligence

It was going to be different this time. The failure of then-Microsoft CEO Steve Balmer in 2007 to recognize the disruptive power of smartphones and...

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Can Shop Cash Turn Shopify Into an Amazon Challenger?
Can Shop Cash Turn Shopify Into an Amazon Challenger?
November 03, 2023  |  Retail

I’m feeling flush. I got an email last Saturday from Shop that I had $43.40 in my Shop wallet to spend on the app. This...

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Buy Now, Pay Later Is Having Its Kleenex Moment
Buy Now, Pay Later Is Having Its Kleenex Moment
October 23, 2023  |  BNPL

Kimberly Clark introduced Kleenex in 1924 as a product used by movie stars instead of face cloths to remove their makeup and keep their skin...

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Why Consumers Don’t Care About Monthly CPI – and Why it Matters
Why Consumers Don’t Care About Monthly CPI – and Why it Matters
October 09, 2023  |  Consumer Insights

No one really knows the origin of the phrase “seeing is believing.” The Oxford Dictionary traces its English language roots to 1609. Others say that...

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The Great Connected Consumer Paradox
The Great Connected Consumer Paradox
October 03, 2023  |  Connected Economy

It has been reported that by 2010, cable television in the U.S. had sort of hit its stride. Analysts report that 90% of homes with...

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