Karen Webster

Is It ‘A Bot Time’ For Payments To Jump On The Bot Bandwagon?
Is It ‘A Bot Time’ For Payments To Jump On The Bot Bandwagon?
September 19, 2016  |  Chatbots And Commerce

Bots are in, and apps are out, says the media. And that fire was stoked further when Messenger’s David Marcus announced that 30K bots inside...

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The Wells Effect
The Wells Effect
September 12, 2016  |  Bank Regulation

Last week, the CFPB came down on Wells Fargo when it exposed its egregious business practices, all in the name of being focused on the...

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Four Big Power Shifts For Commerce And Payments
Four Big Power Shifts For Commerce And Payments
September 06, 2016  |  Payment Methods

For most of the last decade, we’ve been talking about the same old, same old. Mobile payments will be how we pay. Online retailers will...

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Tune In To Payments Reality Check!
Tune In To Payments Reality Check!
August 22, 2016  |  Payment Methods

“Reality Check” was a TV show that aired in 1995 about a couple of kids who moved into a house and found a computer that...

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Walmart, Amazon And Retail’s Reinvention
Walmart, Amazon And Retail’s Reinvention
August 15, 2016  |  Retail

The Boston Red Sox and The New York Yankees are the most celebrated rivalry in sports history. It all began in 1919, when the Red...

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The Great August EMV Pile On
The Great August EMV Pile On
August 08, 2016  |  EMV

The whole world started piling on EMV last week. Media reported its confusing and clunky experience at the POS and wondered why we shouldn’t just...

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What Mobile Payments Can Learn From Debit Cards (Circa 1995)
What Mobile Payments Can Learn From Debit Cards (Circa 1995)
August 01, 2016  |  Mobile Payments

We’ve been trying to ignite mobile payments now for more than a decade and we’ve barely moved the needle. Karen Webster says that it’s time...

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Visa/PayPal And The Future Of Payments
Visa/PayPal And The Future Of Payments
July 25, 2016  |  Payments Innovation

There’s no doubt that the announcement of the Visa/PayPal partnership shook the payments world more than a little bit last Thursday. Over the last year,...

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Who’ll Be The ‘Netflix’ Of Payments?
Who’ll Be The ‘Netflix’ Of Payments?
July 18, 2016  |  Payments Innovation

Most people describe Netflix’s success as anticipating the shift from physical to digital media consumption. Karen Webster says that would be overlooking the real reason...

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