Karen Webster

How Consumers Want to Live in a Conversational Voice Economy
How Consumers Want to Live in a Conversational Voice Economy
April 24, 2023  |  Voice Activation

Consumers live their lives in a digital-first, connected world — habits formed after three years of a forced shift to digital. And they like it...

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How Facebook Turned the Metaverse Into a Buzzword
How Facebook Turned the Metaverse Into a Buzzword
March 27, 2023  |  Metaverse

It all started with a cat and a baby. In 1959, neurophysiologists David Hubel and Torsten Wiesel conducted an experiment on an anesthetized cat to...

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The Silicon Valley Bank Story No One Has Told
The Silicon Valley Bank Story No One Has Told
March 13, 2023  |  Fintech Investments

It’s almost an eerie coincidence. Nearly three years to the day that the World Health Organization declared the novel Coronavirus a global pandemic, Silicon Valley...

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Why 50% of US Consumers Don’t Chase Merchant Deals
Why 50% of US Consumers Don’t Chase Merchant Deals
March 06, 2023  |  Consumer Insights

Nearly half of U.S. consumers say they shifted to brands and stores that offered steeper discounts than their usual retail and grocery haunts in the...

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Why the Amazon-Walmart Retail Battle Won’t Be Fought in the Grocery Aisle
Why the Amazon-Walmart Retail Battle Won’t Be Fought in the Grocery Aisle
February 27, 2023  |  Retail

Groceries, and how and where consumers buy them, is almost as topical as generative AI these days. Food inflation remains stubbornly high, and nearly all...

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Consumer Shopping Data Shows Troubling Signs For Grocery Stores’ Future
Consumer Shopping Data Shows Troubling Signs For Grocery Stores’ Future
February 06, 2023  |  Retail

Will Grocery Stores Go the Way of the Department Stores? If grocery store executives want to see what their industry could look like over the...

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Banks Want to Prove They Can Innovate Digital Wallets, But Can They?
Banks Want to Prove They Can Innovate Digital Wallets, But Can They?
January 30, 2023  |  Digital Payments

One of the worst-kept secrets in payments was finally confirmed last week. That’s when Early Warning Services (EWS) announced its plans to launch a digital...

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The Eight Trends That Will Shape Payments, Retail, and the Digital Economy in 2023
The Eight Trends That Will Shape Payments, Retail, and the Digital Economy in 2023
January 09, 2023  |  Connected Economy

The holiday ornaments have been put away, the resolutions have been made, the new year well wishes have been given. That means it’s time for...

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The Year in Payments: From BNPL to FTX to the Digital Economy
The Year in Payments: From BNPL to FTX to the Digital Economy
December 28, 2022  |  Karen Webster

Looking for analysis of everything from the digital economy to consumers’ instincts about inflation? Let Monday be your guide. “Monday.” It comes from the Anglo-Saxon...

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