KLW Commentary

Why the Credit Card Competition Act Won’t Lower Merchant Interchange Fees
Why the Credit Card Competition Act Won’t Lower Merchant Interchange Fees
March 11, 2024  |  Credit Cards

In 1955, the island nation of Borneo was in the throes of a serious malaria virus outbreak. It turned to The World Health Organization for...

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Who Uses Credit to Buy Groceries? The Answer Might Surprise You
Who Uses Credit to Buy Groceries? The Answer Might Surprise You
February 29, 2024  |  Buy Now Pay Later

A couple of weeks ago, more than 123 million people tuned in to watch the Super Bowl. Analysts say that it was the most watched...

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Can Eli Lilly With LillyDirect Change the Delivery of Healthcare?
Can Eli Lilly With LillyDirect Change the Delivery of Healthcare?
January 22, 2024  |  Healthcare

Trying to get rid of the middleman seems to be a universal business pastime. Companies spend billions trying to “go direct” to gather first-party data,...

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The Eight Pivotal Strategies for Payments and the Digital Economy in 2024
The Eight Pivotal Strategies for Payments and the Digital Economy in 2024
January 08, 2024  |  Karen Webster

One: Companies monetize certainty as businesses and consumers prize predictability. Two: Shopping shifts from buying to editing as replenishment models change retail dynamics. Three: GenAI...

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PayPal: The Online Payments Friction Fighter That Became Friction
PayPal: The Online Payments Friction Fighter That Became Friction
December 18, 2023  |  Payment Methods

I have perfected the art of multitasking. Thanks to my mobile devices, the internet, apps and embedded payments, I can book airline tickets while waiting...

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What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
December 04, 2023  |  Consumer Insights

It seemed impossible. A product that looked like beef, bled like beef, and cooked like beef made entirely out of plants. But Impossible Foods and...

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Who Will Power the GenAI Operating System?
Who Will Power the GenAI Operating System?
November 27, 2023  |  artificial intelligence

Silicon Valley’s 72-hour OpenAI drama was quelled last week with the return of Sam Altman as CEO to the firm he co-founded in 2015.  The...

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The Existential Threat That Microsoft Missed — and Could Put Its GenAI Future at Risk
The Existential Threat That Microsoft Missed — and Could Put Its GenAI Future at Risk
November 20, 2023  |  artificial intelligence

It was going to be different this time. The failure of then-Microsoft CEO Steve Balmer in 2007 to recognize the disruptive power of smartphones and...

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Can Shop Cash Turn Shopify Into an Amazon Challenger?
Can Shop Cash Turn Shopify Into an Amazon Challenger?
November 03, 2023  |  Retail

I’m feeling flush. I got an email last Saturday from Shop that I had $43.40 in my Shop wallet to spend on the app. This...

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