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Deep Dive: Coupon Fraud Chows Down On QSR Profits
Deep Dive: Coupon Fraud Chows Down On QSR Profits
January 28, 2020  |  Security & Fraud

Coupons are time-tested ways for quick-service restaurants (QSRs) and other eateries to attract new customers. A study from Publishers Clearing House found that they were,...

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What Domino’s Mobile Slice Says About The New QSR World
What Domino’s Mobile Slice Says About The New QSR World
January 27, 2020  |  Restaurant innovation

It’s been quite a ride for Domino’s over the last decade or so. The pizza chain has transformed itself from a spot for late-night food...

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Domino’s Mobile Order-Ahead 2.0: How Voice, 5G Can Deliver
Domino’s Mobile Order-Ahead 2.0: How Voice, 5G Can Deliver
January 27, 2020  |  Mobile Order Ahead

Domino’s was one of the first innovators on the digital ordering scene, debuting order trackers and store locators with consumers in 2007. Over a decade...

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Domino’s Mobile Order-Ahead 2.0: How Voice, 5G Can Deliver
Domino’s Mobile Order-Ahead 2.0: How Voice, 5G Can Deliver
January 24, 2020  |  Mobile Order Ahead

Mobile order-ahead services are being used for more functions than ever, and beyond simply ordering and paying for food. Forty-two percent of consumers use them...

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The Three Things QSRs Need To Know About Order Ahead
The Three Things QSRs Need To Know About Order Ahead
January 06, 2020  |  Security & Fraud

That mobile order ahead has rapidly changed the entire landscape for quick-service restaurants (QSRs) is undeniable. One can see it in the numbers — Chipotle...

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Mobile Order-Ahead Delivered The Goods In 2019
Mobile Order-Ahead Delivered The Goods In 2019
December 20, 2019  |  Mobile Order Ahead

“It was the best of times, it was the worst of times.” That famous literary opener could apply to the mobile order-ahead (MOA) space in...

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Deep Dive: How QSRs Can Curb Chargeback Woes
Deep Dive: How QSRs Can Curb Chargeback Woes
December 19, 2019  |  Mobile Order Ahead

Bank and credit card chargebacks are valuable tools, keeping consumers safe from credit card thieves, hackers and unscrupulous merchants. The Truth in Lending Act, signed...

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Caribou Coffee Doubles Down On Customer-Driven Mobile Innovations
Caribou Coffee Doubles Down On Customer-Driven Mobile Innovations
December 18, 2019  |  Mobile Order Ahead

Coffee chains have been on the cutting edge of mobile order-ahead, offering generous loyalty incentives and lightning-fast pickup. But staying competitive means constant adjustment to...

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Caribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age
Caribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age
December 17, 2019  |  Mobile Order Ahead

Consumers’ preference for mobile order-ahead is now driving how physical restaurants are designed and renovated. Nowhere is this change more pronounced than in the coffee...

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