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Deep Dive: How QSRs Protect Their Loyalty Programs
Deep Dive: How QSRs Protect Their Loyalty Programs
August 20, 2019  |  Mobile Order Ahead

Rewards and loyalty programs are becoming more and more popular among QSRs looking to encourage customers to make return visits so they can capture additional...

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How Chipotle Rewards Customers, Not Hackers
How Chipotle Rewards Customers, Not Hackers
August 19, 2019  |  Mobile Order Ahead

Chipotle was among the first QSRs to launch mobile ordering in 2009 and recently expanded its digital offerings to include a loyalty program. But it’s...

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How Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
How Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
August 16, 2019  |  Mobile Order Ahead

Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards programs to encourage...

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How QSRs Need To Use Technology To Make Experiences Safe, Not Just Smarter
How QSRs Need To Use Technology To Make Experiences Safe, Not Just Smarter
August 15, 2019  |  QSR & Mobile

That the average experience in a quick-service restaurant (QSR) has been greatly enhanced by the addition of mobile technology is almost inarguable. The customer journey...

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Deep Dive: Voice Assistant Technology For Mobile Order-Ahead
Deep Dive: Voice Assistant Technology For Mobile Order-Ahead
July 30, 2019  |  Mobile Order Ahead

Voice-activated food ordering was once limited to the realm of science fiction. Captain Jean-Luc Picard of “Star Trek: The Next Generation” was famous for ordering...

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How Joe Coffee Brings Mobile Order-Ahead To Independent Coffee Shops
How Joe Coffee Brings Mobile Order-Ahead To Independent Coffee Shops
July 29, 2019  |  Mobile Order Ahead

Mobile order-ahead and rewards programs are immense sales drivers for Starbucks, Dunkin’ and other large coffee chains. But the resources required to offer these perks...

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What QSRs Can Learn From The 7-Eleven Japan Hack
What QSRs Can Learn From The 7-Eleven Japan Hack
July 29, 2019  |  Security & Fraud

It’s pretty much a given these days that – more or less – a business is nothing without a robust mobile experience when it comes...

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The Rise Of The QSR Rewards Aggregator
The Rise Of The QSR Rewards Aggregator
July 26, 2019  |  Mobile Order Ahead

Mobile order-ahead is showing no signs of slowing down, with restaurant delivery expected to grow three times faster than dine-in between 2018 and 2023. In...

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AI That ‘Thinks’ Like A Fraud Analyst
AI That ‘Thinks’ Like A Fraud Analyst
July 12, 2019  |  Fraud Prevention

 Businesses evolve and so does fraud. The data is out there to help separate good transactions from bad, but not all data is equal. Rich...

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