Loyalty and Rewards

Domino’s Says Value Remains Key to Growth in QSR Space
Domino’s Says Value Remains Key to Growth in QSR Space
October 10, 2024  |  Earnings

Value is the key to gaining share in the quick-service restaurant (QSR) space in today’s macroeconomic environment, Domino’s executives said Thursday (Oct. 10). The pizza...

READ MORE >
Brands Ramp Up Innovation to Elevate Customer Loyalty and Rewards Redemption
Brands Ramp Up Innovation to Elevate Customer Loyalty and Rewards Redemption
September 20, 2024  |  Loyalty & Rewards

Brands are always seeking innovative ways to enhance customer loyalty and streamline rewards redemption, recognizing that a seamless and engaging experience is crucial for retention....

READ MORE >
Rewards Network CEO Focuses On Filling Empty Seats at ‘Neighborhood Gems’
Rewards Network CEO Focuses On Filling Empty Seats at ‘Neighborhood Gems’
September 13, 2024  |  Loyalty & Rewards

Delivery services saved restaurants during the pandemic, and it’s a habit that has proven its staying power as seen in the continued success of Instacart,...

READ MORE >
Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
August 29, 2024  |  Retail

For Best Buy CEO Corie Barry, elevating the customer experience is paramount. Despite recent challenges in the home theater, gaming and appliances categories, Barry is steering...

READ MORE >
Foot Locker’s Strategic Overhaul Shows Early Success in Q2
Foot Locker’s Strategic Overhaul Shows Early Success in Q2
August 28, 2024  |  Retail

In a pivotal moment for Foot Locker, the company’s second-quarter results point to the early success of its ambitious Lace Up Plan, which comprises initiatives...

READ MORE >
Digital Transactions Now 37% of Nordstrom’s Total Sales, CEO Says
Digital Transactions Now 37% of Nordstrom’s Total Sales, CEO Says
August 27, 2024  |  Retail

Digital sales are climbing steadily at Nordstrom, and displaying a consistent upward trajectory. During the company’s second-quarter earnings call Tuesday (Aug. 27), CEO Erik Nordstrom said...

READ MORE >
Retail Expert Paco Underhill Says Boomer Purchasing Power Creates Loyalty Opportunity for Brands
Retail Expert Paco Underhill Says Boomer Purchasing Power Creates Loyalty Opportunity for Brands
June 17, 2024  |  Retail

With older consumers — those with the most cash to burn — proving to be more loyal than their younger counterparts, brands that can win...

READ MORE >
Solana Labs Debuts Customer Engagement Platform Bond
Solana Labs Debuts Customer Engagement Platform Bond
June 12, 2024  |  Blockchain

Blockchain firm Solana Labs has debuted Bond, a customer engagement platform for brands. “By leveraging blockchain technology, Bond enables global brands to create personalized, transparent, and engaging digital...

READ MORE >
Transaction and Consumer-Level Data Help Personalize Card-Linked Rewards Programs
Transaction and Consumer-Level Data Help Personalize Card-Linked Rewards Programs
May 22, 2024  |  Data

Recent announcements from some marquee names in financial services, and commercial partnerships, underscore the use of data, down to the consumer level, in crafting ever-more-relevant...

READ MORE >