Despite initial pushback to Starbucks’ recent changes to its rewards structure, consumers continue to engage with the program, suggesting that loyalty apps can be effective even as brands...
As restaurant aggregators push back on inflation-related trade-down, discounts are key to maintaining frequency. Uber Eats, for its part, is making a play for affordability...
As aggregators look to maintain customer frequency amid inflation, affordability is key. In fact, many consumers are engaging with restaurant delivery services more specifically because...
As restaurants balance loyalty and profit concerns, some offer paid subscriptions and others free rewards. Fast-casual brand Sweetgreen, for its part, is looking to have...
This week in restaurants, Nathan’s Famous taps ghost kitchens, and USHG launches new loyalty apps. Quick-service restaurant (QSR) chain Nathan’s Famous announced Wednesday (April 19) a partnership with virtual...
While the travel sector overall presents a mixed outlook for 2023, consumers are booking air travel as seen in the performance of Delta Air Lines...
Hair color brand Madison Reed has expanded its membership and rewards programs. The firm now offers one free and one paid program for those who...
As inflationary pressures threaten grocery shopper loyalty, Albertsons is deepening its digital relationships with customers. The grocery giant, which spans nearly 2,300 locations across 34...
The old saying in hockey is to skate to where the puck is going to be. The old maxim in business and in life: If...