Q4 was a difficult quarter in a difficult year for quick-service restaurants (QSRs), as the pandemic raged on, temperatures grew colder and diners returned to...
Global branded payments provider Blackhawk Network has launched its new virtual universal prepaid Mastercard for Canadian businesses, according to a press release. Businesses can issue...
Use of QR codes has not only helped restaurants offer a contactless ordering and payments experience, but they are also unlocking another advantage: customer loyalty....
Anyone hungry? Awesome. In COVID-era ordering terms that’ll be 88 trillion tacos, 222.3 gazillion pizzas, and 900 oil tankers full of Diet-Coke, Sprite, Kombucha — the...
By the numbers, convenience stores are America’s gas stations. They account for 63.7 percent of all gasoline sold in the country, and 80 percent of...
Favorite restaurants are nothing new, but they’ve turned the COVID corner like so many other things. Favorite restaurant status in 2021 is expressed digitally. But,...
The pandemic may have shuttered many brick-and-mortar venues, but countless restaurants have adapted their business models to capitalize on what has rapidly become the most...
Starbucks has a winning recipe when it comes to taking care of its customers. The Seattle-based coffee giant’s loyalty program has 19 million active members...
Quick-service restaurants (QSRs) are overlooking a key piece of the data-gathering process that could enrich customer loyalty: onboarding. In this month’s Order-To-Eat Tracker, Jonathan Muhtar,...