An estimated 66 million consumers, or 34% of restaurant patrons, tried a new restaurant for the first time in late September and early October. Between...
Starbucks reportedly claimed $181 million in revenue from money on gift cards and loyalty accounts that customers didn’t spend in fiscal year 2021 — a...
Loyalty is the glue that binds consumers to their merchants. It’s what keeps consumers spending online or in-store, even during inflationary times. And for the...
A shift is emerging between grocers that have the resources and the scale to make a subscription model possible, and smaller brands for which a...
New research finds that 91% of consumers believe a good checkout experience is decisive in whether they will — or won’t — shop, and continue...
Digital payments gateway Razorpay is accelerating its push into loyalty and rewards management with the acquisition of the payments-linked loyalty and engagement startup PoshVine for...
Auto companies and dealers can no longer depend on direct customer interactions in the showroom to build rapport and keep customers interested. Digital is already...
Instant disbursements whether from government or private entities are increasingly popular with consumers when offered and have a major impact on consumer perceptions of senders....
In the grocery segment, it’s the tug of war for space on the (brick and mortar and virtual) shelves. Operating in an industry notorious for...