loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Sephora Offers Paze Online Checkout to Loyalty Members
Sephora Offers Paze Online Checkout to Loyalty Members
August 28, 2024  |  Payment Methods

Early Warning Services has made its Paze online checkout available to Sephora’s loyalty program members. The checkout option — offered by participating banks and credit...

READ MORE >
Bilt and Walgreens Team on Health Savings Rewards
Bilt and Walgreens Team on Health Savings Rewards
August 26, 2024  |  News

Bilt has expanded its loyalty rewards program via a partnership with Walgreens. The collaboration, announced Monday (Aug. 26), includes the introduction of an automatic health...

READ MORE >
Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
August 20, 2024  |  Retail

As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the...

READ MORE >
Travel Platforms Reroute Strategies to Elevate Customer Engagement
Travel Platforms Reroute Strategies to Elevate Customer Engagement
August 16, 2024  |  Travel Payments

As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets...

READ MORE >
Walmart Amps Up Digital Progress in Positioning for Second Half
Walmart Amps Up Digital Progress in Positioning for Second Half
August 15, 2024  |  Earnings

Convenience. Membership. Delivery times. Delivery density. eCommerce. Marketplaces. You would be forgiven for thinking these were keywords from Amazon’s Q2 earnings announcement. But they weren’t....

READ MORE >
Deliveroo Sees Promise in Groceries as Orders Climb
Deliveroo Sees Promise in Groceries as Orders Climb
August 08, 2024  |  Earnings

With order volumes increasing, Deliveroo sees opportunities from its loyalty program and grocery business. The U.K.-based delivery service on Thursday (Aug. 8) released earnings for...

READ MORE >
Etsy Looks to Loyalty Rewards to Counter Sales Declines
Etsy Looks to Loyalty Rewards to Counter Sales Declines
August 01, 2024  |  Earnings

As Etsy sees its sales slip, the eCommerce marketplace is gearing up to launch a loyalty program in an effort to drive greater spending and...

READ MORE >
Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
July 30, 2024  |  Earnings

Some Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering system failed for the second time this month. The outage,...

READ MORE >
American Airlines CEO: Q2 Profits Plunge 46% Due to Failed Sales Strategy
American Airlines CEO: Q2 Profits Plunge 46% Due to Failed Sales Strategy
July 25, 2024  |  Earnings

On Thursday (July 25), American Airlines announced a record second-quarter (Q2) revenue of $14.3 billion. However, net income plunged 46%, to $717 million, while a “bright...

READ MORE >