loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Subscription Merchants Challenged to Create ‘Ideal Experience’ to Reduce Customer Churn

Subscription Merchants Challenged to Create ‘Ideal Experience’ to Reduce Customer Churn
Subscription Merchants Challenged to Create ‘Ideal Experience’ to Reduce Customer Churn
November 29, 2021  |  Subscriptions

Subscription commerce’s turbo-charged growth, unsurprisingly, has been fueled by the pandemic. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
November 04, 2021  |  Loyalty & Rewards

Amidst all the changes that have taken place over the last 18 months during the digital shift, one institution stands out from the rest: the...

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Today in Retail: Allbirds Makes Public Debut; Nike Links Loyalty Program With Dick’s Sporting Goods
Today in Retail: Allbirds Makes Public Debut; Nike Links Loyalty Program With Dick’s Sporting Goods
November 03, 2021  |  Retail

In today’s top retail news, Allbirds CEO Joey Zwillinger says he sees a path to profitability for his newly public company, while Dick’s Sporting Goods...

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Dick’s Sporting Goods, Nike Connect Loyalty Programs
Dick’s Sporting Goods, Nike Connect Loyalty Programs
November 03, 2021  |  Retail

Dick’s Sporting Goods and apparel brand Nike are teaming up on what they’re calling a “connected partnership” to improve the shopping experience by giving customers...

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Starbucks Looks to Double-Dip Loyalty With Blockchain-Enabled Cross-Brand Rewards
Starbucks Looks to Double-Dip Loyalty With Blockchain-Enabled Cross-Brand Rewards
October 29, 2021  |  Loyalty & Rewards

On a call with analysts on Thursday (Oct. 28), Starbucks’ President and CEO Kevin Johnson shared an upcoming change to Starbucks’ loyalty program that could...

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Enjoying Loyalty Success, Starbucks Turns Digital Focus to On-Premise Tech
Enjoying Loyalty Success, Starbucks Turns Digital Focus to On-Premise Tech
October 28, 2021  |  Earnings

Starbucks’ base of active loyalty program members continues to grow, though that growth has slowed in the past several months. On Thursday (Oct. 28), the...

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Credit Unions Use Cash Back Rewards, Early Direct Deposit to Reward Member Loyalty
Credit Unions Use Cash Back Rewards, Early Direct Deposit to Reward Member Loyalty
October 28, 2021  |  Credit Unions

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Today in Restaurant and Grocery Tech: McDonald’s Aims to Deepen Customer Relationships; Coca-Cola Takes Cautious View of 2022
Today in Restaurant and Grocery Tech: McDonald’s Aims to Deepen Customer Relationships; Coca-Cola Takes Cautious...
October 27, 2021  |  ResTech

Today in restaurant and grocery tech news, McDonald’s aims to use its loyalty program to get to know the habits of an exponentially greater share...

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