loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Deep Dive: The Importance Of Taking Fraud Decisioning Strategies Omnichannel
Deep Dive: The Importance Of Taking Fraud Decisioning Strategies Omnichannel
December 26, 2019  |  Fraud Prevention

Online firms and their banking partners have both the means and motives to stop fraudsters from accessing personal information, but today’s connected economy encompasses markets...

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Caribou Coffee Doubles Down On Customer-Driven Mobile Innovations
Caribou Coffee Doubles Down On Customer-Driven Mobile Innovations
December 18, 2019  |  Mobile Order Ahead

Coffee chains have been on the cutting edge of mobile order-ahead, offering generous loyalty incentives and lightning-fast pickup. But staying competitive means constant adjustment to...

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Caribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age
Caribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age
December 17, 2019  |  Mobile Order Ahead

Consumers’ preference for mobile order-ahead is now driving how physical restaurants are designed and renovated. Nowhere is this change more pronounced than in the coffee...

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How N26 Is Changing Its Expansion Strategy, Competing For US Customers
How N26 Is Changing Its Expansion Strategy, Competing For US Customers
December 16, 2019  |  Digital Banking

Move fast and break the conventional mold is a strategy practically synonymous with challenger banks. But to gain traction in markets where established banks keep...

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Retail Pulse: H-E-B Rolls Out New App; Jimmy John’s Launches Loyalty Program
Retail Pulse: H-E-B Rolls Out New App; Jimmy John’s Launches Loyalty Program
December 13, 2019  |  Retail

Grocery retailers are making it easier for consumers to shop with their mobile devices through digital innovations. Texas-based grocery chain H-E-B, in one case, is...

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Recurring Payments, Boosting Customer Loyalty – And Merchants’ Top Lines
Recurring Payments, Boosting Customer Loyalty – And Merchants’ Top Lines
December 05, 2019  |  Today In Data

Subscription commerce, and the recurring payments tied to it, has advantages for consumers and merchants alike. There’s the lure of dependable top-line growth (and cash...

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Recurring Payments’ Supporting Role In Keeping Customers Loyal
Recurring Payments’ Supporting Role In Keeping Customers Loyal
December 04, 2019  |  Cross-border Payments

Entertainment powerhouse Disney made a big splash last month when its long-awaited streaming service Disney+ officially launched on Nov. 12. Within weeks of the launch,...

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How QSRs Are Driving Retail Innovation Via Emerging Tech
How QSRs Are Driving Retail Innovation Via Emerging Tech
November 25, 2019  |  Retail

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks...

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What Grubhub, Uber Can Teach CUs About Loyalty and Rewards
What Grubhub, Uber Can Teach CUs About Loyalty and Rewards
November 25, 2019  |  Credit Unions

Credit unions (CUs) are unique among financial institutions (FIs) for the sense of loyalty they inspire among their members. PYMNTS’ Credit Union Innovation Index found...

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