Macy’s

Macy's is an American department store chain founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated with the Bloomingdale's department store chain; the holding company was renamed Macy's, Inc. in 2007

Source: macys.com

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51% of Consumers Seek AI-Powered Shopping Experiences, With Younger Shoppers Leading the Way
51% of Consumers Seek AI-Powered Shopping Experiences, With Younger Shoppers Leading the Way
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report,...

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Malls Look to Future With Experiential Retail as They Navigate Macy’s Changes
Malls Look to Future With Experiential Retail as They Navigate Macy’s Changes
August 26, 2024  |  Retail

As U.S. malls grapple with shifting consumer preferences and the digital revolution, they are undergoing a transformation. In an interview with PYMNTS, Rachel Williamson, chief...

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Macy’s Pins Hopes on ‘First 50’ Strategy Despite Overall Sales Drop
Macy’s Pins Hopes on ‘First 50’ Strategy Despite Overall Sales Drop
August 21, 2024  |  Retail

Macy’s officials are confident in their “A Bold New Chapter” strategy, highlighted by the company’s First 50 locations. During its second-quarter earnings call Wednesday (Aug....

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They Said That: Notable Quotables for the Week of August 5
They Said That: Notable Quotables for the Week of August 5
August 09, 2024  |  Technology

While you were watching track and field, basketball, fencing and swimming we were keeping our usual close eye on the “faster, higher, stronger” world of...

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Macy’s VP: Restructuring Aims to Elevate Customer Experience and Drive Growth
Macy’s VP: Restructuring Aims to Elevate Customer Experience and Drive Growth
August 09, 2024  |  Retail

Earlier this year, Macy’s launched a restructuring initiative called “A Bold New Chapter,” aimed at reinvigorating the company and driving growth. The strategy focuses on...

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Macy’s SVP Says Winning Back Customers Brand’s Top Priority
Macy’s SVP Says Winning Back Customers Brand’s Top Priority
July 15, 2024  |  Retail

For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. “Customers don’t come up and ask for personalization,” Fox-Glassman said...

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Macy’s Board Ends Acquisition Talks With Arkhouse, Brigade
Macy’s Board Ends Acquisition Talks With Arkhouse, Brigade
July 15, 2024  |  Acquisitions

The Macy’s board of directors has unanimously decided to end acquisition talks with Arkhouse Management and Brigade Capital Management. The decision follows more than seven months of engagement...

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Wealthier Buyers Rethink Luxury as Brands Raise Prices
Wealthier Buyers Rethink Luxury as Brands Raise Prices
July 04, 2024  |  Retail

Are the world’s wealthy falling out of love with luxury goods? An opinion piece published Thursday (July 4) in the Financial Times argues that the rich —...

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20% of Financially Unstable Consumers Cite Discretionary Spending as Reason
20% of Financially Unstable Consumers Cite Discretionary Spending as Reason
May 29, 2024  |  Consumer Insights

Nonessential spending is far from the No. 1 reason that consumers struggle with financial instability, but for a significant share of those living paycheck to...

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