Main Street

The three million businesses that line the main streets and side streets of the local economies. These businesses are diverse and include retail shops, small grocery stores, personal services such as hair and nail salons and spas, hardware stores, local contractors, restaurants, trade services such as plumbers and electricians, and small manufacturers and wholesalers. The health of these businesses is directly related to the health of the local economies in which they operate, which is why their success is vital to the communities they serve.

25% of Main Street Businesses Plan to Add BNPL in Next 12 Months
25% of Main Street Businesses Plan to Add BNPL in Next 12 Months
February 08, 2022  |  Buy Now Pay Later

Inflation and uncertainty about economic conditions are the top concerns for Main Street businesses in 2022, according to The Main Street Index, a PYMNTS and...

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For Main Street Businesses, Innovation and Optimism Mark a ‘Return to Normal’
For Main Street Businesses, Innovation and Optimism Mark a ‘Return to Normal’
February 04, 2022  |  SMBs

The pandemic brings us into 2022 with a sense of optimism. While that statement may seem counterintuitive as variants dominate headlines, Prashant Gandhi, chief buisness...

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30% of Main Street Businesses Plan to Add Digital Wallet Payments
30% of Main Street Businesses Plan to Add Digital Wallet Payments
January 26, 2022  |  Digital Payments

Main Street businesses’ investment and upgrade plans suggest that they intend to capitalize on new opportunities to gain and service customers.  Just over half of these...

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Main Street Merchant Index: Sales Rebound Expectations Vary With Age of Business
Main Street Merchant Index: Sales Rebound Expectations Vary With Age of Business
January 21, 2022  |  Economy

Businesses of all ages are struggling in different ways to stay afloat as the COVID-19 pandemic and its variants continue to rage across the U.S....

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Two-thirds of US Main Street Businesses are Bullish on 2022 Sales
Two-thirds of US Main Street Businesses are Bullish on 2022 Sales
January 19, 2022  |  Economy

Despite the damage, disappointment and disruption caused by the latest surge of COVID-19, Main Street business owners in the United States look forward to the...

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PYMNTS’ Main Street Merchant Index Shows Deep Divide Between Winners, Losers
PYMNTS’ Main Street Merchant Index Shows Deep Divide Between Winners, Losers
December 14, 2021  |  SMBs

Main Street businesses are enjoying a strong, if incomplete, recovery from the pandemic’s ongoing economic impacts, according to The Main Street Index, a PYMNTS and...

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Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
December 08, 2021  |  Restaurant innovation

While many businesses are getting back on their feet after the devastating events of 2020, Main Streets’ restaurants are struggling. PYMNTS’ December 2021 Main Street...

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Resilient Main Street Businesses Use Digital to Keep Recovery on Track
Resilient Main Street Businesses Use Digital to Keep Recovery on Track
December 07, 2021  |  SMBs

Main Street businesses — the small- to mid-sized businesses (SMBs) that represent the lion’s share of American commercial enterprises — are emerging from a chaotic...

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SMBs Tout Local Shopping as Salve for Supply Chain Issues, but Concerns Still Loom
SMBs Tout Local Shopping as Salve for Supply Chain Issues, but Concerns Still Loom
October 29, 2021  |  Retail

As shortages of supplies and labor continue to plague businesses and retailers across the country, many small and medium-sized businesses (SMBs) are pushing an age-old...

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