Merchant Innovation

eBay And Oprah Magazine To Run Charity Auction
eBay And Oprah Magazine To Run Charity Auction
March 02, 2016  |  Merchant Innovation

In a sense, eBay was founded on the principle of letting someone sell the trash in their closet as treasure to someone else. It’s fair...

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Walmart Takes Customer Service Associates To School
Walmart Takes Customer Service Associates To School
March 01, 2016  |  Merchant Innovation

It’s become a tired trope to complain about how much better customer service was in the good old days of retail, but one company at...

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Can Tweaking Discounts Save Macy’s Sinking Ship?
Can Tweaking Discounts Save Macy’s Sinking Ship?
February 29, 2016  |  Merchant Innovation

It wasn’t too many months ago that Macy’s put a full-court press on to put more discounted products in front of more customers. However, it...

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Fox Decks Out London’s Double-Deckers With Beacons
Fox Decks Out London’s Double-Deckers With Beacons
February 29, 2016  |  Internet of Things

In-store retailers are usually the ones people think of when they imagine the patient demographic just waiting for beacons to take off. However, if the...

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How Netflix Stops On-Demand Channel Surfing
How Netflix Stops On-Demand Channel Surfing
February 26, 2016  |  Merchant Innovation

Channel surfing used to be a fundamental part of the television-watching experience. Even with the advent of digital TV guides, consumers are still locked into scanning...

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Sony’s Plan To Take On Amazon Echo
Sony’s Plan To Take On Amazon Echo
February 26, 2016  |  Merchant Innovation

There’s a saying in retail that goes, “Nobody cares who did it first; they care who did it best.” The fast-moving nature of the tech...

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Stitch Fix Adds Men’s Styling For Unisex Appeal, Business
Stitch Fix Adds Men’s Styling For Unisex Appeal, Business
February 25, 2016  |  Merchant Innovation

Who has more difficulty finding clothes they like: women or men? Stitch Fix, the once-female-only styling service and apparel retailer, has changed its answer from...

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