This month, Starbucks celebrates its 50th anniversary. In the time since the quick-service restaurant (QSR) chain’s founding, the company has been a leader in the...
The first wave of lockdowns in the United States put consumers’ lives – and their menus – on reset. Working professionals no longer had the...
The last year has been difficult, often even devastating, for restaurants, but alongside these challenges came a huge outpouring of innovation, with many restaurants implementing...
Consumers are ordering more through mobile apps, and fraudsters have taken note. In the latest Mobile Order-Ahead Tracker, Matthew Coy, vice president of Information Technology...
The fraudsters have found a quick fix with quick services — restaurants, that is. The enduring and increasing popularity of mobile order-ahead (MOA) apps has...
Takeout and delivery remain part of consumers’ dining habits one year after the start of the pandemic, with these trends showing no sign of slowing...
It all started a year ago. Remember? There came a scary event that’s changed nearly everything about how we live, work, play — and pay for...
Competition is fierce in the quick-service restaurant (QSR) space, and restaurants are pulling out all stops to appeal to customers with unique digital offerings and...
The first statewide stay-at-home measures were implemented in California one year ago today, on March 19, 2020. Other states followed, with many — including Ohio...