Loyalty programs are morphing as digital commerce becomes dominant, and consumers figure out who will give them the most bang per buck spent. Food is...
There are now roughly 6.7 million adults in the United States who have received the first dosage of the Pfizer BioNTech vaccine and 151,000 who...
The restaurant industry was quick to adopt the digital tools needed to stay in business as consumers moved away from in-restaurant dining to dining at...
“The future comes one day at a time,” statesman Dean Acheson, architect of the Cold War’s Truman Doctrine once said. While the post-war issues of...
We’re all pretty clear on what happened this year in mobile order-ahead (MOA) dining and its twin, the “order to eat” (OTE) phenomenon. Only, it’s...
COVID-19 in many key regards bears an uncanny resemblance to a bad dinner guest. It showed up uninvited, proceeded to make itself the center of...
Restaurants of every size and description experienced a polar shift this year in how they interact with and serve a public under constant fear of...
The pandemic’s onset in March gave sudden urgency to the importance of having digital sales channels, and restaurants that could not quickly pivot to provide...
The National Restaurant Association estimates that something like 100,000 eateries have closed either for now or forever, as health fears have struck at the heart...