In Neiman Marcus stores, sales associates carefully take note of customer behavior. “First, they observe the customer — what they’re doing, what they’re saying, their facial reactions,”...
Earlier this month, Saks Fifth Avenue President Marc Metrick told CNBC that the luxury retailer didn’t need fancy artificial intelligence (AI) to help it succeed...
In an effort to drive sales, a luxury department store chain is connecting customers with their sales associates through personal social media accounts, The New York...
Several new innovations that change the way retailers manage inventory and consumers purchase products were on display at the National Retail Federation’s annual trade show,...
In the wake of the retirement of Karen Katz as CEO of Neiman Marcus, the company has said she will be succeeded by Geoffroy van Raemdonck, who...
Karen Katz, CEO of Neiman Marcus Group, will be stepping down from her post, where she has served since 2010, according to news from The...
Neiman Marcus is refocusing its business plan to more intently promote its full-line stores. That focus has to come from somewhere, though, and the company...
At a time where cybersecurity is more important than ever before, Neiman Marcus may be exposed to hackers. The luxury retailer’s very first cybersecurity executive...
Luxury retail isn’t such a cushy business these days. Nordstrom might be going private, the retail company announced in news Thursday (June 15). The Nordstrom family...