omnichannel

The Vitamin Shoppe Embraces Digital Transformation for Enhanced Customer Journeys
The Vitamin Shoppe Embraces Digital Transformation for Enhanced Customer Journeys
October 29, 2024  |  Retail

The Vitamin Shoppe is strategically striving to elevate its customer experience, using tech to create a more personal omnichannel shopping experience that the company hopes...

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Japanese Fashion Brand GU’s Seamless Shopping Experience Now Open in US
Japanese Fashion Brand GU’s Seamless Shopping Experience Now Open in US
October 29, 2024  |  Retail

GU, a Japanese fashion brand and sister company to Uniqlo, launched its first U.S. flagship store in New York and its eCommerce platform last month....

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Forget Cyber Monday: Evolving Habits Reshape Holiday Spending
Forget Cyber Monday: Evolving Habits Reshape Holiday Spending
October 25, 2024  |  Retail

As the holiday season approaches, consumer shopping habits are shifting to earlier purchases and retailers are scrambling to get ready for what may be a...

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Synchrony Says Digital Mix Delivering Against Consumer Demand for Choice, Flexibility
Synchrony Says Digital Mix Delivering Against Consumer Demand for Choice, Flexibility
October 16, 2024  |  Earnings

In uncertain times, certainty pays off. And in uncertain times, many consumers tend to look for certainty in the financing options they have available to...

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CarMax Focuses on Seamless Customer Experience to Grow Loyalty
CarMax Focuses on Seamless Customer Experience to Grow Loyalty
September 26, 2024  |  Earnings

As CarMax adapts to a shifting automotive landscape, the company is focused on improving the customer experience to maintain its leadership as the nation’s largest...

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Headless Commerce Will Power the Heart of Future Online Experiences 
Headless Commerce Will Power the Heart of Future Online Experiences 
September 16, 2024  |  eCommerce

The digital commerce landscape is far from static. Within it, a new paradigm known as “headless commerce” is gaining significant traction. But what, exactly, is...

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Walmart Hopes In-Person Advantage Can Shrink Amazon’s Fashion Lead
Walmart Hopes In-Person Advantage Can Shrink Amazon’s Fashion Lead
September 13, 2024  |  Retail

As Amazon outstrips Walmart in clothing sales, the latter is using its brick-and-mortar expertise in an attempt to close the gap. The big-box retailer announced...

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PayPal Tackles In-Store Payments With ‘PayPal Everywhere’
PayPal Tackles In-Store Payments With ‘PayPal Everywhere’
September 05, 2024  |  Payment Methods

PayPal is integrating its debit card with Apple Wallet to enter the in-store payment arena. The company announced its omnichannel “PayPal Everywhere” solution Thursday (Sept. 5), and with it an...

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Dick’s Sporting Goods Credits Omnichannel Consumer Experience for Q2 Sales Bump
Dick’s Sporting Goods Credits Omnichannel Consumer Experience for Q2 Sales Bump
September 04, 2024  |  Earnings

Dick’s Sporting Goods is aiming to reshape the sporting retail landscape with new strategies highlighted by the rollout of its experiential House of Sport stores and Field...

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