omnichannel

Three-Quarters of Retail Customers Expect Omnichannel Coupons
Three-Quarters of Retail Customers Expect Omnichannel Coupons
February 28, 2024  |  Retail

As retailers look to secure consumers’ loyalty both online and in stores, PYMNTS Intelligence research finds that digital deals and discounts go a long way...

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New Shoppable Media Emerges in Blow to Industry Pioneers QVC and HSN
New Shoppable Media Emerges in Blow to Industry Pioneers QVC and HSN
February 28, 2024  |  Retail

With consumers increasingly expecting their shoppable media experiences to flow more seamlessly between entertainment and commerce, traditional shopping networks such as HSN and QVC are...

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Macy’s Looks to Digital to Mitigate Impact of Store Closures on Loyalty
Macy’s Looks to Digital to Mitigate Impact of Store Closures on Loyalty
February 27, 2024  |  Retail

As Macy’s closes locations by the hundreds, the retailer is turning to digital to keep customers engaged even as they lose their local, physical stores....

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Digital Transformations Help Small Farmers Find National Success
Digital Transformations Help Small Farmers Find National Success
February 26, 2024  |  Omnicommerce

Niche markets need to scale their reach, too — and often, eCommerce is best way.  And while the direct-to-consumer (D2C) landscape made waves with products...

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Marc Lore’s Wonder Opens in Walmart as Supermarkets Seize Restaurant Occasions
Marc Lore’s Wonder Opens in Walmart as Supermarkets Seize Restaurant Occasions
February 21, 2024  |  Retail

Wonder is opening a store-in-store within a Walmart, a move that comes as grocery retailers increasingly seek out opportunities to capture more of consumers’ mealtime...

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Walmart eCommerce Sales Gain on Pickup and Delivery, Marketplace Sellers Up 20%
Walmart eCommerce Sales Gain on Pickup and Delivery, Marketplace Sellers Up 20%
February 20, 2024  |  Earnings

Walmart’s latest results show continued momentum in digital commerce and the buildout of its online marketplace. The company said on Tuesday (Feb. 20) that overall...

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Home Depot Caters to Click-and-Mortar™ Shoppers to Boost Spending
Home Depot Caters to Click-and-Mortar™ Shoppers to Boost Spending
February 20, 2024  |  Retail

As retailers look to drive omnichannel engagement to boost customers’ spending, Home Depot is linking the online shopping experience to its physical stores, catering to...

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Visa: Click-and-Mortar Shoppers Demand Digital Simplicity, Expanded Payment Options In-Store
Visa: Click-and-Mortar Shoppers Demand Digital Simplicity, Expanded Payment Options In-Store
February 20, 2024  |  VISA

Four years. 1,460 days. For payments — and for commerce in general — 2020 to 2024 brought a whirlwind of change, a re-imagining of the...

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Instacart Focuses on Connected Stores as It Cuts 7% of Workforce
Instacart Focuses on Connected Stores as It Cuts 7% of Workforce
February 13, 2024  |  Earnings

Even as Instacart is undergoing major layoffs to cut costs, the company continues to invest in fully digitizing the physical store to boost omnichannel efficiency....

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